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Aliexpress

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 942 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $284 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Turnaround Time
  • Low prices 33
  • Free shipping 27
  • Price of the items 9
  • Variety 8
  • Product 8

Customers don't like

  • Poor support19
  • Customer service18
  • No way to contact them17
  • Return policy14
  • Payment issues6
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Express

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 69 TOTAL REVIEWS
  • $14.7K CLAIMED LOSSES
  • $772 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Turnaround Time
  • Merchandise 3
  • Clothing styles 2

Customers don't like

  • Customer service3
  • Manager natalie2
  • Customer service rep2
  • Worst customer service ever1
  • Very poor customer service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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