PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Aliexpress and Everbuying as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Aliexpress
Everbuying

Aliexpress and Everbuying Overview

Total reviews 5757 371
Company responses 0 0
Issues resolved 47 8

Aliexpress and Everbuying Consumer Ratings

Rank
92 out of 318 in Auctions and Marketplaces category
107 out of 3121 in E-commerce category
Customer service
88 in category
74 in category
Exchange, Refund and Cancellation Policy
68 in category
67 in category
Website
79 in category
129 in category
Delivery Service
70 in category
70 in category

Aliexpress and Everbuying Rating Details

Customer service
1.3 (2225 reviews)
3.3 (176 reviews)
Reviewer's quote

...Aliexpress really need to fix the customer service / online chat! Very difficult to get response when there is problem! Best Regards, Hendrick Unsatisfied Customer..

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...Fast delivery, good customer service. The tablet: OS: Android 6. 0 CPU Brand: MTK6753 GPU: Mali-720 Core: ARM Cortex A53 1...

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Exchange, Refund and Cancellation Policy
1.4 (2000 reviews)
3.3 (156 reviews)
Reviewer's quote

...Requesting refund, AE stalling process, will try filing complaint with bank. AE site to file dispute intentionally designed to confuse so you'll accidentally click on "close" case. This company is nothing like working with Amazon and its sellers...

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...Never could get a refund or a replacement. They have thousands of customers so I guess they don't mind loosing some from time to time. After hundreds of dollars spent they lost a customer...

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Website
2 (1976 reviews)
3.7 (163 reviews)
Reviewer's quote

...;; 2 more pending but out of my account (will process around 12 am), all for the exact same amount! I don't recall placing any orders & when I go on their website, under 'my orders', it says NO ORDERS. I've attempted to call, no response, chat & I get sent to a 'secure website' that asks me to PAY more money to access a technician in customer service ...

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...first never arrived, the second lasted 2 weeks and I needed to complain a week to get my money back and got it only because of my 200 othee orders on their website. After a month the third has died too. The customer officier in charge offered me nothing and after a week of complains I have managed to have a 20$...

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Delivery Service
1.6 (1883 reviews)
3.7 (140 reviews)
Reviewer's quote

I requested dispute due to delay with their delivery service. Ali Express judgement was on the sellers favour putting a responsibility on me that my order is held on customs i should wait. I recieved an email from aramex telling me in order for me recieve the product i should pay claims that is...

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...Customer Service always give us the best service. I have got extra points or bonus on every order. thanks you for adapter the items on the store are really nice Good material and nice appearance...

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Aliexpress and Everbuying Pros and Cons

Pros
  • Low prices
  • Free shipping
  • Cheap
  • Wide item selection
  • Low prices
  • Customer service
Cons
  • Customer service
  • Poor support
  • No customer service
  • Poor communication
  • Bad service
  • No customer support on complains

Aliexpress and Everbuying Most Positive Reviews

Top rated reviews
5

I purchased 3 pairs of sunglases from MAeve Uma. The sent me someone else's order with only two sunglasses which were...

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5

WR03 2.4GHz 300Mbps Wireless Repeater Router WiFi Signal Booster for Home Office ( AC 100 - 240V )accessory
todo muy cor...

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5

all i have had is good experiences. I was looking for both front and rear seat covers for my car, and I found some very...

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5

Since I am a Shopaholic) goods from China and from wherever you started to order another in times of very expensive...

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Aliexpress and Everbuying Most Critical Reviews

Lowest rated reviews
1

Hi,

I would like to alert all of you to a dishonest merchant using Aliexpress to cheat buyers of money.

I was searchin...

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1

I bought a phone and paid for expedited shipping (3-5 days).

Over 2 weeks later I have still not received even a tracki...

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1

I ordered a dress through aliexpess 2 months ago.The company said they shipped the items but there is no response.

I c...

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1

STRONGLY NOT RECOMMENDED.

Began a purchase on August 7th. Later--after purchase was confirmed and the funds taken from...

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Aliexpress and Everbuying Latest Reviews

Recent published reviews
2.3

Its Saturday they only have office mon to fri

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No votes

I'm dinesh... when i get i ordered item

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No votes

I order products two days ago the money was taken off my card but its taking forever to put it back on

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2.6

I bought a VOYO Q101 tablet in July 2017, in April 2018 it went poof.
Originaly it said in the description Android 7 but...

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Aliexpress and Everbuying Products and Services

Most reviewed product and services
  • Aliexpress Shipping Service (984 reviews)
  • Aliexpress Customer Care (505 reviews)
  • Aliexpress Account (156 reviews)
  • Everbuying Website (26 reviews)
  • Everbuying Customer Care (18 reviews)
  • Everbuying Shipping Service (13 reviews)