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Aliexpress

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 966 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $282 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Low prices 31
  • Free shipping 27
  • Price of the items 9
  • Variety 8
  • Product 8

Customers don't like

  • Poor support19
  • Customer service19
  • No way to contact them17
  • Return policy14
  • Payment issues7
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Everbuying

Auctions and Internet Stores
  • 8 ISSUES RESOLVED
  • 365 TOTAL REVIEWS
  • $13.5K CLAIMED LOSSES
  • $141 AVERAGE LOSS
3.4
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Low prices 13
  • Customer service 13
  • Wide item selection 11
  • Price 7
  • Fast shipping and good customer service 7

Customers don't like

  • Poor communication6
  • Bad service6
  • No customer support on complains4
  • Do not honor warranty4
  • Delivery4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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