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Aliexpress

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 840 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $294 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Low prices 33
  • Free shipping 27
  • Price of the items 9
  • Product 8
  • Variety 8

Customers don't like

  • Customer service40
  • No way to contact them32
  • Poor support32
  • Return policy23
  • Payment issues20
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Everbuying

Auctions and Internet Stores
  • 8 ISSUES RESOLVED
  • 298 TOTAL REVIEWS
  • $13.5K CLAIMED LOSSES
  • $141 AVERAGE LOSS
2.7
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Low prices 13
  • Wide item selection 8
  • Service 7
  • Fast shipping and good customer service 6
  • Price 6

Customers don't like

  • Poor communication11
  • Delivery8
  • Do not honor warranty8
  • No customer support8
  • No solution to clients problem8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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