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Etsy

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 448 TOTAL REVIEWS
  • $34.9K CLAIMED LOSSES
  • $484 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • I feel taken advantage of 10
  • Many sellers 4
  • Products until now 4
  • Some good sellers 4
  • Etsy did call me after i requested a call 3

Customers don't like

  • Customer service11
  • Did not fix problem8
  • Failure to honor their policies3
  • Seller closed my case with no resolve3
  • No response from seller3
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Aliexpress

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 932 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $286 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Low prices 33
  • Free shipping 27
  • Price of the items 9
  • Product 8
  • Variety 8

Customers don't like

  • Poor support19
  • Customer service17
  • No way to contact them17
  • Return policy14
  • Payment issues6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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