PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Aliexpress and Ebay as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Aliexpress
Ebay

Aliexpress and Ebay Overview

Total reviews
5426
2846
Company responses
0
0
Issues resolved
44
11

Aliexpress and Ebay Consumer Ratings

Rank
85 out of 313 in Auctions and Marketplaces category
81 out of 313 in Auctions and Marketplaces category
Customer service
89 in category
62 in category
Exchange, Refund and Cancellation Policy
70 in category
56 in category
Website
78 in category
70 in category
Delivery Service
68 in category
41 in category

Aliexpress and Ebay Rating Details

Customer service
1.3 (2089 reviews)
1.5 (650 reviews)
Reviewer's quote

They dont care about you and theres no customer service..

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...have beenon ebay since 1984 but the past 6 months ebays no customer service is horrible and the number the give out is to a fricken recording then cuts you off...

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Exchange, Refund and Cancellation Policy
1.4 (1872 reviews)
1.6 (538 reviews)
Reviewer's quote

...on me and dhl , which those are very seriously allegations which i am ready to sue and open a court case against aliexpress if this will continue and no refund will be issued i have been trying to call several of times , aliexpress live chat no avb for my account which this really *** me off!!! only eva as a robot is speaking as you can see i am a value customer and i will not put my guard down due the allegations of your company or seller you have 3 workings days to withdraw those aggesations and accept my refund if no...

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...I requested a refund because I have waited too long for my order. I emailed the seller and explained my concerns regarding the long wait and requested a refund. He emailed that " you just have to wait for your order to come...

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Website
2 (1868 reviews)
2.2 (545 reviews)
Reviewer's quote

01 refund which is not trustworthy and acceptable at all and no willingness to keep the good reputation of the website (AliExpress. com) I have read the terms and agreements of Freebies and I found an article of how serious AliExpress is towards those who misbehave to send freebies to those who...

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...i will never again buy anything off this stupid *** website and i will be spreading this experience like a plague to the entire planet with social media and you tube..

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Delivery Service
1.6 (1761 reviews)
2 (436 reviews)
Reviewer's quote

I requested dispute due to delay with their delivery service. Ali Express judgement was on the sellers favour putting a responsibility on me that my order is held on customs i should wait. I recieved an email from aramex telling me in order for me recieve the product i should pay claims that is...

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...Very poor customer service. Ebay has really gone downhill..

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Aliexpress and Ebay Pros and Cons

Pros
  • Low prices
  • Free shipping
  • Cheap
  • Buying
  • Website appeared to show desirable items
  • Variety of available products
Cons
  • Customer service
  • Poor support
  • No way to contact them
  • Customer service
  • Not feeling protected
  • No customer service for sellers

Aliexpress and Ebay Most Positive Reviews

Top rated reviews
5

I purchased 3 pairs of sunglases from MAeve Uma. The sent me someone else's order with only two sunglasses which were...

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5

i just make a purchase on eBay and clicked the payment link to go to PayPal. i was then asked for a password to sign in...

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5

all i have had is good experiences. I was looking for both front and rear seat covers for my car, and I found some very...

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5

I sold on their site for 6 months and sold about 6,000. Then my pages of listings started to disappear? I assume I...

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Aliexpress and Ebay Most Critical Reviews

Lowest rated reviews
1

Hi,

I would like to alert all of you to a dishonest merchant using Aliexpress to cheat buyers of money.

I was searchin...

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1

got an online opinion on this signed piece but I already had my suspicions. It is allegedly authenticated by Steven Zar...

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1

I ordered a dress through aliexpess 2 months ago.The company said they shipped the items but there is no response.

I c...

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1

My eBay customers have been receiving emails on eBay from Zipper68. These are unwelcome emails and they interfere with...

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Aliexpress and Ebay Latest Reviews

Recent published reviews
No votes

I opened a dispute and yesterday I send back the package and now show that the payment was liberated, also I pay for...

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1

i need my money back this is a wrong item i ordered fairings for my cbr 929 and they sent me a freaking suzuki key

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No votes

I placed an order for three phone cases I was supposed to receive them on the 10th of this month and I havent received...

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1.8

Not having a real number to talk to someone to resolve my issues

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Aliexpress and Ebay Products and Services

Most reviewed product and services
  • Aliexpress Shipping Service (915 reviews)
  • Aliexpress Customer Care (469 reviews)
  • Aliexpress Account (149 reviews)
  • Ebay Account (181 reviews)
  • Ebay Customer Care (169 reviews)
  • Ebay Marketplace (57 reviews)