Dhgate vs Aliexpress
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Dhgate and Aliexpress as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Dhgate and Aliexpress Overview
Dhgate was first mentioned on PissedConsumer on Jun 27, 2008 and since then this brand received 2699 reviews. It is 799 reviews more than Aliexpress received since Jan 3, 2011. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Dhgate customer support team and Aliexpress customer service.
Dhgate and Aliexpress Consumer Ratings
According to consumer ratings and reviews, Dhgate ranks 57 points higher in the Auctions and Marketplaces category than Aliexpress. People gave Dhgate 3.3 stars for Customer service criterion in Auctions and Marketplaces category and it is 163 points higher than the worst rated brand in this category. At the same time, Aliexpress was rated 1.4 stars for Customer service criterion in this category and it is 106 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Dhgate has a higher rating than Aliexpress. Regarding Exchange, Refund and Cancellation Policy criterion, consumers gave Dhgate 3.1 stars and it is 96% greater than other in category. Aliexpress however was rated 1.4 stars and it is 66% greater than other in category.
Dhgate and Aliexpress Rating Details
Dhgate and Aliexpress Pros and Cons
- Customer service
- Prices
- Products
- Low prices
- Free shipping
- Variety
- Customer service
- No refund
- False tracking number
- Customer service
- Poor support
- No way to contact them
Dhgate and Aliexpress Most Positive Reviews
Dhgate and Aliexpress Most Critical Reviews
Dhgate and Aliexpress Latest Reviews
Dhgate and Aliexpress Products and Services
- Dhgate Shipping Service (447 reviews)
- Dhgate Customer Care (400 reviews)
- Dhgate Website (160 reviews)
- Aliexpress Shipping Service (314 reviews)
- Aliexpress Customer Care (212 reviews)
- Aliexpress Account (99 reviews)
Aliexpress over DHgate any day! Sure, you can't search for brand items like DHG, but at least Ali cares about your money and experience.
Dispute at Ali gets solved in about 3/4 days. If your seller decides to screw you on DHG, you have to wait for 5 days to even be able to escalate to their mediation and that isn't a guarantee. Had a seller lie to me that he sent something, but didn't because he was pissed because he sold me the wrong size shoes before and had to give me half my money back (DGH, I'm not stupid, seller).
At least Ali honours promises, a seller recently broke the on time promise and the time he shipped within (said max 5 days, but failed to notify me of a product not in my size and shipped on the 8th day). Bleh.
I bought a Diamond Painting on Aliexpress. Finally the item was delivered after long waiting but the particular colour of diamond drills were missing.
I contacted the seller to send them for me. The seller said "OK" with Hand Shake Emoji. But after one month and half waiting nothing happened. So I contacted the seller again about 2 weeks ago, but nothing happened yet.
Now my case was closed without any solution. I don't want to take risk again for more expensive stuff on Aliexpress.
So I am going to move on to eBay. Because DHgate is similar to Aliexpress.
I did business with Ali Express for YEARS without any problems. My first order with Dhgate, I got swindled out of $269.35

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How would you compare Dhgate vs Aliexpress?
DHgate absolute disaster I'm trying to chase here an item about text him and live chat message to the seller emailed DHgate about 50 times last two weeks nothing no reply from anybody absolutely a disgrace of a company never buy anything from DHgate never again disaster experienced I faced never again DHgate
Don't worry......all good
Product or Service Quality
Stop ......no problem
I have something else to compare
Nil
I THINK ALL COMPANIES BASED IN CHINA SHOULD BE AVOIDED. YOU JUST DON'T HAVE THE ABILITY TO DEAL WITH THEM TO GET THE MONEY THAT IS OWED TO YOU EVEN IF THEY HAVE AGREED TO PAY YOU. IF THEY DECIDE TO IGNORE YOU ALL WHILE TELLING YOU HOW IMPORTANT YOUR SATISFACTION IS, LIKE DH GATE IS GOOD AT, YOUR DISPUTE NEVER GETS SATISFIED.