Aliexpress vs Dhgate

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Aliexpress

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 792 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $298 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Low prices 33
  • Free shipping 27
  • Price of the items 9
  • Product 8
  • Variety 7

Customers don't like

  • Customer service38
  • No way to contact them32
  • Poor support32
  • Return policy23
  • Payment issues20

Products by Aliexpress

No items

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Dhgate

Auctions and Internet Stores
  • 6 ISSUES RESOLVED
  • 752 TOTAL REVIEWS
  • $77.8K CLAIMED LOSSES
  • $379 AVERAGE LOSS
2.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Product diversity 12
  • Customer service 10
  • Pricing 8
  • Online customer service 5
  • Variety of sellers 5

Customers don't like

  • Customer service27
  • Being lied to22
  • False tracking number17
  • Waste of time14
  • No refund13

Products by Dhgate

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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