PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Aliexpress and DealeXtreme as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Aliexpress
DealeXtreme

Aliexpress and DealeXtreme Overview

Total reviews
2188
36
Company responses
0
0
Issues resolved
21
0

Aliexpress was first mentioned on PissedConsumer on Jan 3, 2011 and since then this brand received 2188 reviews. It is 2152 reviews more than DealeXtreme received since Jan 25, 2011.

Aliexpress and DealeXtreme Consumer Ratings

Rank
59 out of 431 in Auctions and Marketplaces category
605 out of 4212 in E-commerce category
Customer service
62 in category
546 in category
Exchange, Refund and Cancellation Policy
51 in category
353 in category
Website
56 in category
501 in category

Aliexpress and DealeXtreme Rating Details

Customer service
1.4 (924 reviews)
1 (12 reviews)
Reviewer's quote

...There is no customer service for me to contact. I have spent 4hours today going round in circles on the website. I have been a customer for years and always got a response, but now I do not know what to do...

Dorothy B

...Horrible customer service. I ordered 2 ps4 controllers February 27th which upon ordering was told to allow 7-11 business days to receive merchandise. Well it is now June 3rd and I have not received anything...

Misty N
Exchange, Refund and Cancellation Policy
1.4 (830 reviews)
1.2 (13 reviews)
Reviewer's quote

I never received my order I put in a request for refund and now I can’t find my order, but The payment was definitely taken out of my account and now I can’t reach Ali or the seller. Ali express sucks, they stole my money it’s not the amount it’s the PRINCIPAL!!!!!!..

Tamika R

...DealExtreme refuses to refund. Opened a complaint with credit card company, still waiting for money back 4 months later..

Mark C
Website
2.2 (795 reviews)
1.8 (13 reviews)
Reviewer's quote

I have been contacting AliExpress website everyday for over two weeks and all I get is frustrated and the run around from them. All I want is for them to refund the amount of the original transaction that they never even acknowledge which is why I placed the second order. Ive even offered to send...

Teresa M

Their website is more than useless when trying to contact them but eventually did. Several days later received an email from 'Beverly' asking why I wanted to cancel order so replied via their ticket system explaining again the reasons why. Several days later another email from Beverly stating it...

John S

Aliexpress and DealeXtreme Pros and Cons

Pros
  • Low prices
  • Free shipping
  • Variety
  • Price
  • Many products
  • Fast delivery great products
Cons
  • Customer service
  • Poor support
  • No way to contact them
  • Non-delivery
  • Horrible customer service
  • Customer service

Aliexpress and DealeXtreme Most Positive Reviews

Top rated reviews
5

I purchased 3 pairs of sunglases from MAeve Uma. The sent me someone else's order with only two sunglasses which were...

No votes

Aliexpress and DealeXtreme Most Critical Reviews

Lowest rated reviews
1

Hi,

I would like to alert all of you to a dishonest merchant using Aliexpress to cheat buyers of money.

I was searchin...

1

ORDERED MOBILE ON DX.COM ON 12TH AUGUST.

EVEN 43 DAYS AFTER SHIPMENT, PACKAGE NOT YET RECEIVED.

WE DO NOT WANT T...

Aliexpress and DealeXtreme Latest Reviews

Recent published reviews
1

Hello,
i paid on 19.1.2020 two orders, one for 28,68 EUR and one for 21,42 EUR. In my account those orders are not seen,...

Read all 2188 reviews

l tried calling the caller hung up on me....
l am very concerned DX.com is a fraudulent company.

Read all 36 reviews

Aliexpress and DealeXtreme Products and Services

Most reviewed product and services
  • Aliexpress Shipping Service (480 reviews)
  • Aliexpress Customer Care (247 reviews)
  • Aliexpress Account (106 reviews)
  • Dealextreme Shipping Service (5 reviews)
  • Dealextreme Customer Care (4 reviews)