PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Aliexpress and DealeXtreme as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Aliexpress
DealeXtreme

Aliexpress and DealeXtreme Overview

Total reviews
1867
35
Company responses
0
0
Issues resolved
14
0

Aliexpress was first mentioned on PissedConsumer on Jan 3, 2011 and since then this brand received 1867 reviews. It is 1832 reviews more than DealeXtreme received since Jan 25, 2011.

Aliexpress and DealeXtreme Consumer Ratings

Rank
71 out of 469 in Auctions and Marketplaces category
598 out of 4568 in E-commerce category
Customer service
71 in category
544 in category
Exchange, Refund and Cancellation Policy
61 in category
347 in category
Website
61 in category
501 in category

Aliexpress and DealeXtreme Rating Details

Customer service
1.4 (813 reviews)
1 (12 reviews)
Reviewer's quote

...The behavior of customer service under criticism. The reason is : refund 102 USD. They not preform this "huge" amount..

Hacsavecz Z

...Horrible customer service. I ordered 2 ps4 controllers February 27th which upon ordering was told to allow 7-11 business days to receive merchandise. Well it is now June 3rd and I have not received anything...

Misty N
Exchange, Refund and Cancellation Policy
1.4 (737 reviews)
1.2 (13 reviews)
Reviewer's quote

I ordered some hair from aliexpress as I always do. I read all the reviews and decided to purchase the wig. Upon receiving wig was beautiful but i felt something was off it looked different from everyone elses but I did ask for quick shipping considering it was my birthday. The next couple of days...

Rion

...DealExtreme refuses to refund. Opened a complaint with credit card company, still waiting for money back 4 months later..

Mark C
Website
2.3 (711 reviews)
1.8 (13 reviews)
Reviewer's quote

...Other company’s gave me discounts and special offers but I was looking forward to you because I like to use your website. I’m sad and disappointed..

PissedConsumer1712260

Their website is more than useless when trying to contact them but eventually did. Several days later received an email from 'Beverly' asking why I wanted to cancel order so replied via their ticket system explaining again the reasons why. Several days later another email from Beverly stating it...

John S

Aliexpress and DealeXtreme Pros and Cons

Pros
  • Low prices
  • Free shipping
  • Variety
  • Price
  • Many products
  • Fast delivery great products
Cons
  • Customer service
  • Poor support
  • No way to contact them
  • Non-delivery
  • Horrible customer service
  • Customer service

Aliexpress and DealeXtreme Most Positive Reviews

Top rated reviews
5

I purchased 3 pairs of sunglases from MAeve Uma. The sent me someone else's order with only two sunglasses which were...

No votes

Aliexpress and DealeXtreme Most Critical Reviews

Lowest rated reviews
1

Hi,

I would like to alert all of you to a dishonest merchant using Aliexpress to cheat buyers of money.

I was searchin...

1

ORDERED MOBILE ON DX.COM ON 12TH AUGUST.

EVEN 43 DAYS AFTER SHIPMENT, PACKAGE NOT YET RECEIVED.

WE DO NOT WANT T...

Aliexpress and DealeXtreme Latest Reviews

Recent published reviews

8006808851007592
where is the product ordered

Read all 1867 reviews

my order I deleted without any mistake in the translation in the application and I can not open complaint and I can not...

Read all 35 reviews

Aliexpress and DealeXtreme Products and Services

Most reviewed product and services
  • Aliexpress Shipping Service (308 reviews)
  • Aliexpress Customer Care (208 reviews)
  • Aliexpress Account (99 reviews)
  • Dealextreme Shipping Service (5 reviews)
  • Dealextreme Customer Care (4 reviews)