PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Aliexpress and DealeXtreme as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Aliexpress
DealeXtreme

Aliexpress and DealeXtreme Overview

Total reviews 6713 44
Company responses 0 0
Issues resolved 53 0

Aliexpress and DealeXtreme Consumer Ratings

Rank
96 out of 334 in Auctions and Marketplaces category
794 out of 3117 in E-commerce category
Customer service
No votes
622 in category
Exchange, Refund and Cancellation Policy
No votes
421 in category
Website
No votes
577 in category
Delivery Service
No votes
457 in category

Aliexpress and DealeXtreme Rating Details

Customer service
No votes
1 (15 reviews)
Reviewer's quote

this company dont have customer service, how this company pass the regulation? it should be block from whole world, the sellers fraud people and nothing to do with that..

Read full review

...Horrible customer service. I ordered 2 ps4 controllers February 27th which upon ordering was told to allow 7-11 business days to receive merchandise. Well it is now June 3rd and I have not received anything...

Read full review
Exchange, Refund and Cancellation Policy
No votes
1.1 (17 reviews)
Reviewer's quote

...Order protection was over,please refund my money. so frustrating..

Read full review

...DX asks to be patient on every interaction and once I requested refund, there is no answer. They are mocking me with this case. Order 200806****1310****..

Read full review
Website
No votes
1.8 (16 reviews)
Reviewer's quote

...Maybe Canada website thing, but only next step is leave the feedback. So i dispute again. Then the seller contacted me with the same answer...

Read full review

Their website is more than useless when trying to contact them but eventually did. Several days later received an email from 'Beverly' asking why I wanted to cancel order so replied via their ticket system explaining again the reasons why. Several days later another email from Beverly stating it...

Read full review
Delivery Service
No votes
1.1 (15 reviews)
Reviewer's quote

I requested dispute due to delay with their delivery service. Ali Express judgement was on the sellers favour putting a responsibility on me that my order is held on customs i should wait. I recieved an email from aramex telling me in order for me recieve the product i should pay claims that is...

Read full review

...June 2019, their service site is no longer available, I get always an error 404 "temporarily out of order, go take a coffee and try later again". LOL..

Read full review

Aliexpress and DealeXtreme Pros and Cons

Pros
  • Low prices
  • Cheap
  • Free shipping
  • Price
  • Many products
  • Fast delivery great products
Cons
  • Customer service
  • Poor support
  • No customer service
  • Horrible customer service
  • Non-delivery
  • No customer support

Aliexpress and DealeXtreme Most Positive Reviews

Top rated reviews
5

I purchased 3 pairs of sunglases from MAeve Uma. The sent me someone else's order with only two sunglasses which were...

Read full review
No votes
5

all i have had is good experiences. I was looking for both front and rear seat covers for my car, and I found some very...

Read full review
No votes

Aliexpress and DealeXtreme Most Critical Reviews

Lowest rated reviews
1

Hi,

I would like to alert all of you to a dishonest merchant using Aliexpress to cheat buyers of money.

I was searching fo...

Read full review
1

ORDERED MOBILE ON DX.COM ON 12TH AUGUST.

EVEN 43 DAYS AFTER SHIPMENT, PACKAGE NOT YET RECEIVED.

WE DO NOT WANT T...

Read full review
1

I ordered a dress through aliexpess 2 months ago.The company said they shipped the items but there is no response.

I c...

Read full review
1

FIRST didn't know credit card had taken until i received email panasonic wet/dry razor shipped and charge on my credit...

Read full review

Aliexpress and DealeXtreme Latest Reviews

Recent published reviews
1

I have 2 different packages I never received and when I try asking any questions I just keep getting the run around....

Read full review
No votes

I ordered en paid
Did several mails
No answer
Did not receive the order!!!

Read full review
No votes

I'll never spend another dime with yall quick to take someone money but I never got my package never again

Read full review
1

I have purchased on August and so far the product was not delivered. DX asks to be patient on every interaction and once...

Read full review

Aliexpress and DealeXtreme Products and Services

Most reviewed product and services
  • Aliexpress Shipping Service (1064 reviews)
  • Aliexpress Profile (100 reviews)
  • Aliexpress Claim (70 reviews)
  • Dealextreme Shipping Service (7 reviews)