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Aliexpress

Auctions and Internet Stores
  • 5 ISSUES RESOLVED
  • 816 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $294 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Low prices 30
  • Free shipping 24
  • Price of the items 9
  • Product 8
  • Variety 8

Customers don't like

  • Customer service37
  • No way to contact them32
  • Poor support30
  • Return policy22
  • Payment issues19
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Bookoo

Auctions and Internet Stores
  • 0 ISSUES RESOLVED
  • 11 TOTAL REVIEWS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Im glad i didnt upgrade to a paid membership 1
  • Terrible customer service 1

Customers don't like

  • How the website is inaccessable on sundays1
  • There is no accountability1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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