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Aliexpress

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 882 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $292 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Low prices 33
  • Free shipping 27
  • Price of the items 9
  • Product 8
  • Variety 8

Customers don't like

  • Customer service41
  • No way to contact them32
  • Poor support32
  • Return policy23
  • Payment issues20
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Bonanza

Auctions and Internet Stores
  • 0 ISSUES RESOLVED
  • 103 TOTAL REVIEWS
  • $44.2K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Apparent ability to restrict searches by location 1
  • Ease of setting up an account 1
  • Found what my girlfriend liked 1
  • Worthless site 1

Customers don't like

  • Support or customer service5
  • Never help me to get money back for product not delivered4
  • Losing my money and being ignored by bonanza3
  • Unreliable3
  • Support scam sellers not clients3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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