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Aliexpress

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 912 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $289 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Low prices 33
  • Free shipping 27
  • Price of the items 9
  • Product 8
  • Variety 8

Customers don't like

  • Poor support19
  • No way to contact them17
  • Return policy14
  • Customer service13
  • Payment issues6
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Bonanza

Auctions and Internet Stores
  • 0 ISSUES RESOLVED
  • 118 TOTAL REVIEWS
  • $44.2K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Apparent ability to restrict searches by location 1
  • Ease of setting up an account 1
  • Found what my girlfriend liked 1
  • Worthless site 1

Customers don't like

  • Support or customer service3
  • Give canned responses to enquiries3
  • Being ripped off2
  • No support2
  • Money laundering2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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