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Aliexpress

E-commerce
  • 6 ISSUES RESOLVED
  • 1055 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $270 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Low prices 31
  • Free shipping 27
  • Price of the items 10
  • Variety 8
  • Product 8

Customers don't like

  • Customer service55
  • Poor support19
  • No way to contact them17
  • Return policy14
  • Payment issues7
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Bonanza

E-commerce
  • 0 ISSUES RESOLVED
  • 215 TOTAL REVIEWS
  • $44.4K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Worthless site 1
  • Item 1
  • Found what my girlfriend liked 1
  • Ease of setting up an account 1
  • Apparent ability to restrict searches by location 1

Customers don't like

  • Support or customer service3
  • Give canned responses to enquiries3
  • No support2
  • Money laundering2
  • Being ripped off2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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