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Aliexpress

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 924 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $287 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Low prices 33
  • Free shipping 27
  • Price of the items 9
  • Product 8
  • Variety 8

Customers don't like

  • Poor support19
  • No way to contact them17
  • Customer service16
  • Return policy14
  • Payment issues6
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Beyond The Rack

Luxury / Jewelry
  • 0 ISSUES RESOLVED
  • 83 TOTAL REVIEWS
  • $28.7K CLAIMED LOSSES
  • $754 AVERAGE LOSS
1.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • 2016 1
  • Bag i wanted to buy 1
  • Clothing 2 years ago 1
  • Product offered 1

Customers don't like

  • Not receiving orders4
  • Beyond the rack3
  • Not getting my product3
  • Not notified of shipment date until after purchase3
  • I never received my order2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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