PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Banggood and Aliexpress as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Banggood
Aliexpress

Banggood and Aliexpress Overview

Total reviews 1105 21084
Company responses 0 0
Issues resolved 17 311

Banggood and Aliexpress Consumer Ratings

Rank
138 out of 691 in Auctions and Marketplaces category
150 out of 691 in Auctions and Marketplaces category
Customer service
140 in category
170 in category
Delivery Service
131 in category
155 in category
Website
112 in category
142 in category
Turnaround Time
128 in category
149 in category

Banggood and Aliexpress Rating Details

Customer service
1.5
(418 reviews)
1.4
(7116 reviews)
Reviewer's quote

It came damaged and their customer service had taken atleast a week to respond twice. They are slow and not reliable..

Read full review

Was not able to contact customer service about a problem returning watch i bought on aliexpress which is defective contact me please usa 616 490****..

Read full review
Delivery Service
1.8
(390 reviews)
1.6
(6174 reviews)
Reviewer's quote

Late delivery of item. Charged for return. Still waiting for refund...

Read full review

...dont use anymore that delivery service. Thank you..

Read full review
Website
2.2
(387 reviews)
1.9
(6268 reviews)
Reviewer's quote

...Company should charge price listed on website..

Read full review

...I want to order two tyres, so according to the website the shipping cost is double. But if two tyres weigh less than a kilo then shouldn't the shipping cost still be ยฃ5?..

Read full review
Turnaround Time
1.7
(383 reviews)
1.5
(5624 reviews)
Reviewer's quote

...I paid second time, and again i received payment faillure ?? My bankaccount showed 2 payments !! You did not send a confirmation. Please send back my money. So I want to cancel both orders Jos Diederen...

Read full review

...The problm we will use the official role to cancle it by waitting the time to cancle it automatically. I send to help disk all screenshot of original price and his amount he ask..

Read full review

Banggood and Aliexpress Pros and Cons

Pros
  • No pros
  • Good prices
  • Website and ordering process
  • Cheap
  • Low prices
  • Good prices
Cons
  • Customer service
  • Need better customer service
  • No customer service
  • Customer service
  • No customer service
  • Poor support

Banggood and Aliexpress Most Positive Reviews

Top rated reviews
5

I ordered aun akey 6s on 30th may i have made full payment for it i have been informed the expected shipping time as...

Read full review
5

Hello AliExpress,
I have a problem with LEKKER STORE where I bought my hair. I bought a black hair and they sent me a bro...

Read full review
5

On 11|9 I bought the above item which was available. The next day you informed me that was not available. Would you...

Read full review
5

I agree completely i was scammed out of 65 dollars on a NO No hair remover turned out it really was a @#$!& No No !! I...

Read full review

Banggood and Aliexpress Most Critical Reviews

Lowest rated reviews
1

Its been 63 days in transit and Banggood Support is refusing refund, I have been cheated by Banggood. My order is tax...

Read full review
1

I have yet to receive my refund from any of my order and I want my money back because none of the items have delieved...

Read full review
1

I've ordered two phones in June and paid for a quick delivery in 10 to 15 days but the shipping company is supposed to...

Read full review
1

I ordered shoes and a steering wheel cover OVER a month ago... when I try to cancel the order and get a refund.....

Read full review

Banggood and Aliexpress Latest Reviews

Recent published reviews
No votes

Hi Costumer Service,
It's Chalisa Buranathai. I've made an order since 12th February 2024 and I also got email mentioning...

Read full review
No votes

Hi...
I have order no 303163****870084 and until now I didn't received yet my order and I asked refund 6x times no one he...

Read full review
No votes

They did respond an did make an effort two try an help but in the end wood not honor there product in the end I was out...

Read full review
No votes

Never received my order .I still waiting for my jewelry to be ship since February. Please let me know when I will...

Read full review