Banggood vs Aliexpress
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Banggood and Aliexpress as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Banggood and Aliexpress Overview
Total reviews | 1105 | 21084 |
Company responses | 0 | 0 |
Issues resolved | 17 | 311 |
Banggood and Aliexpress Consumer Ratings
Banggood and Aliexpress Rating Details
Banggood and Aliexpress Pros and Cons
- No pros
- Good prices
- Website and ordering process
- Cheap
- Low prices
- Good prices
- Customer service
- Need better customer service
- No customer service
- Customer service
- No customer service
- Poor support
Banggood and Aliexpress Most Positive Reviews
I ordered aun akey 6s on 30th may i have made full payment for it i have been informed the expected shipping time as...
Hello AliExpress,
I have a problem with LEKKER STORE where I bought my hair. I bought a black hair and they sent me a bro...
On 11|9 I bought the above item which was available. The next day you informed me that was not available. Would you...
I agree completely i was scammed out of 65 dollars on a NO No hair remover turned out it really was a @#$!& No No !! I...
Banggood and Aliexpress Most Critical Reviews
Its been 63 days in transit and Banggood Support is refusing refund, I have been cheated by Banggood. My order is tax...
I have yet to receive my refund from any of my order and I want my money back because none of the items have delieved...
I've ordered two phones in June and paid for a quick delivery in 10 to 15 days but the shipping company is supposed to...
I ordered shoes and a steering wheel cover OVER a month ago... when I try to cancel the order and get a refund.....
Banggood and Aliexpress Latest Reviews
Hi Costumer Service,
It's Chalisa Buranathai. I've made an order since 12th February 2024 and I also got email mentioning...
Hi...
I have order no 303163****870084 and until now I didn't received yet my order and I asked refund 6x times no one he...
They did respond an did make an effort two try an help but in the end wood not honor there product in the end I was out...
Never received my order .I still waiting for my jewelry to be ship since February. Please let me know when I will...
How would you compare Banggood vs Aliexpress?
Better options for shipment & better quality for customer issues - like easy to contact etc
Product or Service Quality
Better products with official pages for brands
I have something else to compare
Also application quality is better, easier to use
At ali express one has to choose option from selected but not options are available at ali express like closed order, cancelled order. Now if any person whose order is closed by ali express on any ground that customer can't chat with the agent for refund as there is no such option also there is no such process by ali express that the customer could know state of the refund if order is closed by aliexpress similar is the case for cancelled order.
In bang good customer can directly chat with the agent immediately without any options.
Product or Service Quality
Products are good quality in banggood as far as service or delivery is concerned bang good has far far better service and delivery arrangements. Generally items are delivered quiet earlier than estimated time. Bang good keeps it's logistics on toes to check the delivery status.
On the other hand cheating in sending the products is observed at ali express by its sellers. The service quality/ delivery is not at all good at ali express they take more than 60 days to deliver the item and if item is not delievered on time then aliexpress asks more 30 days for delivery and suppose if delivery is not done in stipulated time frame then again it asks for 30 days to refund money.
I haven't received my refund of 62$ till date from ali express and now I have lost hope. I live in india.
I had ordered many items from ali express but I received only 3 items out if ten it is just due bad logistics by ali express as compared to very satisfactory good logistics provided by bang good I have not missed any delivery of any item till date from bang good rather I got many items quiet early. Ali express don't care wether the will be delivered or not even after 60 days ali express asks people to wait for one more month for delivery.
Now they have very limited options for customers to chat with customer agents. They have no provisions for customers to chat with agents who have cancelled their orders and for those customers whose order is closed by ali express even after payment for reasons best known them . It's very easy to contact customer agent of bang good even I got 600 additional free points for item not delivered on time. Bang good administration take good interest in their logistics and take full responsibility to deliver item on time
Product or Service Quality
Items got from aliexpress were fake actually I ordered some stones from ali express but those stones turned colourless and started releasing their fake colour.
But on the other hand I never received any fake item from bang good.
I have something else to compare
The prices are somewhat very cheap on aliexpress as compared to bang good . Many items are cheap on ali express as compared to bang good