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Aliexpress

E-commerce
  • 7 ISSUES RESOLVED
  • 1075 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $267 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Low prices 31
  • Free shipping 27
  • Price of the items 10
  • Variety 9
  • Low price 8

Customers don't like

  • Customer service57
  • Poor support19
  • No way to contact them17
  • Return policy14
  • No customer service8
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Balsam Hill

E-commerce
  • 4 ISSUES RESOLVED
  • 299 TOTAL REVIEWS
  • $74.6K CLAIMED LOSSES
  • $540 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Website 12
  • Beautiful look 6
  • Customer service 4
  • Holiday decor 3
  • Ease of assembly 3

Customers don't like

  • Lack of customer service12
  • Customer service11
  • Defective merchandise7
  • Customer service follow through6
  • Product5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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