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Aliexpress

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 942 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $284 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Low prices 33
  • Free shipping 27
  • Price of the items 9
  • Variety 8
  • Product 8

Customers don't like

  • Poor support19
  • Customer service18
  • No way to contact them17
  • Return policy14
  • Payment issues6
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Balsam Hill

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 228 TOTAL REVIEWS
  • $54.8K CLAIMED LOSSES
  • $537 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Website 12
  • Beautiful look 6
  • Customer service 4
  • Ease of assembly 3
  • Commercial 3

Customers don't like

  • Lack of customer service11
  • Customer service follow through6
  • Product5
  • Defective merchandise5
  • Quality of merchandise4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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