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Aliexpress

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 898 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $289 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
  • Low prices 33
  • Free shipping 27
  • Price of the items 9
  • Product 8
  • Variety 8

Customers don't like

  • Poor support19
  • No way to contact them17
  • Return policy14
  • Customer service13
  • Payment issues6
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Audible

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 78 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $3.8K AVERAGE LOSS
2.0
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
  • First experience itself is bad 2
  • Product 2
  • Products and service 2
  • That they seemed to resolve the matter 2
  • Whispersync is awesome when available 2

Customers don't like

  • Customer service3
  • Clarity in their transactions2
  • Thievery2
  • Unauthorized use of my credit card1
  • Underhanded way to bait customers1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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