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Aliexpress

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 820 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $292 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Low prices 33
  • Free shipping 27
  • Price of the items 9
  • Product 8
  • Variety 8

Customers don't like

  • Customer service40
  • No way to contact them32
  • Poor support32
  • Return policy23
  • Payment issues20
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Audible

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 64 TOTAL REVIEWS
  • $3.3K CLAIMED LOSSES
  • $155 AVERAGE LOSS
2.0
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • First experience itself is bad 2
  • Product 2
  • Products and service 2
  • That they seemed to resolve the matter 2
  • Whispersync is awesome when available 2

Customers don't like

  • Clarity in their transactions5
  • Thievery4
  • Customer service3
  • Unauthorized use of my credit card3
  • Bad narration2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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