PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Aliexpress and Amazon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amazon
3.0
Aliexpress
Amazon

Aliexpress and Amazon Overview

Total reviews 21070 76328
Company responses 0 0
Issues resolved 311 878

Aliexpress and Amazon Consumer Ratings

Rank
151 out of 691 in Auctions and Marketplaces category
31 out of 691 in Auctions and Marketplaces category
Customer service
168 in category
39 in category
Exchange, Refund and Cancellation Policy
157 in category
29 in category
Website
141 in category
39 in category
Delivery Service
154 in category
25 in category

Aliexpress and Amazon Rating Details

Customer service
1.4
(7109 reviews)
2.6
(24899 reviews)
Reviewer's quote

...I worked with customer service on the issue, and then they ended up closing my account because they found nothing wrong and would not refund my money even though I proved messages from the vendor saying they would send. Vendor is ANSF X Apparel Store..

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...I rate the customer service at a 5 for such expedience. Thank you!!!~darlenegray..

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Exchange, Refund and Cancellation Policy
1.4
(6433 reviews)
2.9
(21245 reviews)
Reviewer's quote

I ordered this wig it said delivered two to three days ago and it never came I would like my refund for this products theres no pictures to prove that I never got the product if there nothing to take a picture of . I placed the order . It never came I would like my money back immediately...

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YOU TOTALLY IGNORED the fact that cassettes are not returnable--YOU ISSUED A REFUND TO BUYER AND HIS CLAIM WAS BOGUS. WHEN DO YOU EVER TAKE THE SELLERS SIDE? THE TAPE CAME BACK TODAY AND IT HAS BEEN LOOSENED OFF THE SPINDLES, IS LOOSE, NO LONGER THE PEREFECT CONDITION I SENT IT IN. I received a...

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Website
1.9
(6261 reviews)
3.2
(20661 reviews)
Reviewer's quote

...I want to order two tyres, so according to the website the shipping cost is double. But if two tyres weigh less than a kilo then shouldn't the shipping cost still be £5?..

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...Wrong item was sent--nothing like pic on Amazon website. Amazon said it was a third party seller and they would send me a return label--they did not, only the address to return it to. Paid $18...

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Delivery Service
1.6
(6167 reviews)
3
(21035 reviews)
Reviewer's quote

...dont use anymore that delivery service. Thank you..

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...Even companies for delivery service have been damaging products before they get shipped to customers. It's not a civilized economy anymore. It's become corrupt and antisocial for enriching insanely wealthy psychopaths..

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Aliexpress and Amazon Pros and Cons

Pros
  • Cheap
  • Low prices
  • Good prices
  • Convenience
  • Fast delivery
  • Convenient
Cons
  • Customer service
  • No customer service
  • Poor support
  • Poor customer service
  • Customer service
  • No customer service

Aliexpress and Amazon Most Positive Reviews

Top rated reviews
5

Hello AliExpress,
I have a problem with LEKKER STORE where I bought my hair. I bought a black hair and they sent me a bro...

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5

Asin: B0CKFBJFGK
Seller name: LUXURY COLLECTION STORE
Seller name: PREMIUM HERBALS
Those seller are not authorized seller o...

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5

I agree completely i was scammed out of 65 dollars on a NO No hair remover turned out it really was a @#$!& No No !! I...

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5

The woman I spoke with at Audible (Precious) was super helpful. She walked me through everything I needed to know about...

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Aliexpress and Amazon Most Critical Reviews

Lowest rated reviews
1

I asked for a refund worth $500 they told me the package coming in 90-120 days. They keep my money not a guarantee I...

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1

I bought MacBook and then returned it its been two months I didnt get my 1400$ refund so pissed off please dont buy...

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1

I ordered some outfit I paid extra for my thing to come 5/27 I never recieved my order an it never came Ive been...

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1

Order to pull on Amazon and didn't receive it they promised that if it didn't arrive by June 1st 2023 it would be free...

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Aliexpress and Amazon Latest Reviews

Recent published reviews
No votes

I need a refund because i bought a prom dress because prom is right around the corner and when i got the dress it was...

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No votes

March 20,2024 I called, they sent me a replacement, brand name Herilary p1. This was not the unit I previously ordered...

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No votes

I got an email that the seller of the last item I ordered could not send my product because I did not provide my cell...

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5

It went great. The rep was very helpful and understanding, updating my status.
Thank you,
Teresa Hansen

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