Aliexpress vs Amazon
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Aliexpress and Amazon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Aliexpress and Amazon Overview
Total reviews | 21070 | 76328 |
Company responses | 0 | 0 |
Issues resolved | 311 | 878 |
Aliexpress and Amazon Consumer Ratings
Aliexpress and Amazon Rating Details
Aliexpress and Amazon Pros and Cons
- Cheap
- Low prices
- Good prices
- Convenience
- Fast delivery
- Convenient
- Customer service
- No customer service
- Poor support
- Poor customer service
- Customer service
- No customer service
Aliexpress and Amazon Most Positive Reviews
Hello AliExpress,
I have a problem with LEKKER STORE where I bought my hair. I bought a black hair and they sent me a bro...
Asin: B0CKFBJFGK
Seller name: LUXURY COLLECTION STORE
Seller name: PREMIUM HERBALS
Those seller are not authorized seller o...
I agree completely i was scammed out of 65 dollars on a NO No hair remover turned out it really was a @#$!& No No !! I...
The woman I spoke with at Audible (Precious) was super helpful. She walked me through everything I needed to know about...
Aliexpress and Amazon Most Critical Reviews
I asked for a refund worth $500 they told me the package coming in 90-120 days. They keep my money not a guarantee I...
I bought MacBook and then returned it its been two months I didnt get my 1400$ refund so pissed off please dont buy...
I ordered some outfit I paid extra for my thing to come 5/27 I never recieved my order an it never came Ive been...
Order to pull on Amazon and didn't receive it they promised that if it didn't arrive by June 1st 2023 it would be free...
Aliexpress and Amazon Latest Reviews
I need a refund because i bought a prom dress because prom is right around the corner and when i got the dress it was...
March 20,2024 I called, they sent me a replacement, brand name Herilary p1. This was not the unit I previously ordered...
I got an email that the seller of the last item I ordered could not send my product because I did not provide my cell...
It went great. The rep was very helpful and understanding, updating my status.
Thank you,
Teresa Hansen
No compare amazon is better
Product or Service Quality
Amazon I get my order
I have something else to compare
Aliexpress is the worst
Well, it's like this AliExpress doesn't contact their customers. Wonder following complaints repeatedly amazon calls right away
Product or Service Quality
When Amazon's what's the package together?
Did triple Tech and double check send quadruple? Check it, make sure everything is in there. And I've never had one thing Missing from Amazon. Ever end the delivery?
You guys did 2 things. We're missing in my box and won any other box. Nice Christmas presents. Amazon, what if straightened out out right away and sent us the proper stuff or given our money back?
It was for Christmas that's especial time. And some people don't have money and you guys don't seem to care about that, but amazon does.
I have something else to compare
I would say honestly. Your company is very disrespectful towards people because we're not very financially. Rich, my parents are 70 years of age and one of those presidents were bought for them.
So they can see better when they back up. And you didn't put the camera in the box and you didn't put the g. P it s court in it so that he can use his g. P.
S I'm having to go around trying to find him. Buy him one now because you guys. Are just 2 cheap to make to customer happy. So looks like we probably will never be never buying.
Nothing from you again and we'll be telling everybody all of our friends about what you guys did and you're probably gonna lose a lot of service. Because word-of-mouth mate companies go down Hill fast so congratulations. The Weather Channel customers is how the u become. You guys aren't gonna become that rich.
I'll tell you that have a great day and thanks for ripping us off. Special at christmas that's freaking ignor I have never been not humiliated and disrespect. Just give me my dad's last Christmas and that could be my last kiss a Christmas. I guess for him.
I wanted it to be special and you guys show me. The special gave half to product charges for money good stuff
Amazon great customer service
Product or Service Quality
Amazon have both product and Service Quality
Amazon has great customer service as far as my 5 years of shopping almost exclusively with them goes. I make 10 to 30 orders per week with them and have NEVER been screwed.
AliExpress HAS no customer service as far as I am concerned. They DO have cheap products that I don't always find on Amazon which is why I have shopped with them, but they HAVE screwed me. There have been several items that were supposedly delivered but were not and they want an arm and a leg in my opinion just to PROVE that they were not delivered. I lost my money those times.
Amazon RUSTS it's customers on such times and ALWAYS makes good on them. I have made over two thousand orders with Amazon and have never been screwed. Once, I got scammed by one of there outside vendors, which they are not responsible for and they still made good on the $50 I would have lost.
Product or Service Quality
The products as a whole on Amazon are better than those I have gotten from AliExpress.
Both have fine products and both carry junk.
I have something else to compare
The big problem with AliExpress is that you can"t EVE speak with a representative, just a chat bot. At amazon you can fairly quickly get by the robot and talk with a rep.
How would you compare Aliexpress vs Amazon?
Amazon better ali express have bad customer service and seller also until now many times i contacted put not my issue finished i can ebay good wish good also but Aliexpress not good
Product or Service Quality
Aliexpress quality is poor but cheaper of amazon sellers aliexpress is don’t answer if answering doesn’t fix issues
I have something else to compare
There is no need to deceive the buyer. The seller on your site advertises his items on the basis of the best quality, but he/she sends shipping to me poor quality and I ask why this is so, and no seller responds and customers center service to him or sometimes the goods are incomplete, and when I ask they do not answer me or they ignore me.
Amazon stands by there products and ensures customer satisfaction.
Ali express takes your money, doesn't deliver your product and you can't reach anybody. An AI takes your complaint and they close your file.
No goods, no refund.
Product or Service Quality
Amazon delivers the product you ordered.
ALI sometimes delivers but only to your home address so it can be stolen. Other times they don't deliver at all.
I have something else to compare
Ali is a terrible company.
Amazon is in 1st place with me.
Product or Service Quality
Amazon by far is the better.