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IBUYPOWER

Computers
  • 2 ISSUES RESOLVED
  • 52 TOTAL REVIEWS
  • $28.7K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.1
Customer service
Website
Diversity of Products or Services
Staff
Discounts and Special Offers
  • Product when it worked 4
  • Customization options 3
  • Computer 2
  • Website functionality 1
  • Website and computer power for the price 1

Customers don't like

  • Delivery3
  • Customer service3
  • Sloppy wiring2
  • Handling of the order2
  • Warranty loop holes1
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Alienware

Computers
  • 0 ISSUES RESOLVED
  • 56 TOTAL REVIEWS
  • $74.1K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Staff
Discounts and Special Offers
  • Product 1
  • Pc when it worked 1
  • Option to customize gear 1
  • Laptop when it works 1
  • Design of the build and hardware 1

Customers don't like

  • Unskilled technicians1
  • Repair services1
  • Quality1
  • Problematic internal hardware1
  • Not having my warranty honoured1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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