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Alienware

Computers
  • 0 ISSUES RESOLVED
  • 50 TOTAL REVIEWS
  • $70.6K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Staff
Discounts and Special Offers
  • Design of the build and hardware 1
  • Laptop when it works 1
  • Pc when it worked 1

Customers don't like

  • Customer support3
  • Broken computer2
  • Crashing while playing2
  • Price1
  • Unskilled technicians1

Products by Alienware

Delete
  • 1 ISSUES RESOLVED
  • 453 TOTAL REVIEWS
  • $36.4K CLAIMED LOSSES
  • $206 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Staff
Discounts and Special Offers
  • Good customer service 25
  • Satisfied 22
  • Phone is fixed 18
  • Pleasant when placing the order 16
  • Phone picked up fast 9

Customers don't like

  • Terrible customer service23
  • Attempting to charge for extras15
  • Did not respond to emails12
  • Rude11
  • Unproffessional7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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