Start a new comparison
Delete

Alienware

Computers
  • 0 ISSUES RESOLVED
  • 53 TOTAL REVIEWS
  • $70.6K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Staff
Discounts and Special Offers
  • Design of the build and hardware 1
  • Laptop when it works 1
  • Option to customize gear 1
  • Pc when it worked 1

Customers don't like

  • Dont update customers on changes1
  • Installer does not install1
  • Not having my warranty honoured1
  • Problematic internal hardware1
  • Unskilled technicians1
Delete
  • 1 ISSUES RESOLVED
  • 492 TOTAL REVIEWS
  • $40.5K CLAIMED LOSSES
  • $211 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Staff
Discounts and Special Offers
  • Good customer service 25
  • Satisfied 22
  • Phone is fixed 18
  • Pleasant when placing the order 16
  • Phone picked up fast 9

Customers don't like

  • Attempting to charge for extras9
  • Did not respond to emails6
  • Ignored request to return phone5
  • Terrible customer service5
  • Unproffessional4
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel