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Alienware

Computers
  • 0 ISSUES RESOLVED
  • 55 TOTAL REVIEWS
  • $74.1K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Product 1
  • Pc when it worked 1
  • Option to customize gear 1
  • Laptop when it works 1
  • Design of the build and hardware 1

Customers don't like

  • Unskilled technicians1
  • Repair services1
  • Quality1
  • Not having my warranty honoured1
  • Installer does not install1
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Dell

Computers
  • 5 ISSUES RESOLVED
  • 667 TOTAL REVIEWS
  • $480K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Not much 3
  • Quality of product 2
  • Product 2
  • Politely refused to correct error 2
  • Pissed 2

Customers don't like

  • Customer service9
  • Product5
  • Service4
  • Worst customer service3
  • Service and product3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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