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Alibris

Periodicals & Publishing
  • 0 ISSUES RESOLVED
  • 35 TOTAL REVIEWS
  • $383 CLAIMED LOSSES
  • $38 AVERAGE LOSS
2.3
Website
Customer service
  • Cheap used books 1

Customers don't like

No items

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Xlibris

Periodicals & Publishing
  • 1 ISSUES RESOLVED
  • 358 TOTAL REVIEWS
  • $760K CLAIMED LOSSES
  • $5.8K AVERAGE LOSS
1.7
Website
Customer service
  • Ripp off 5
  • Published book 5
  • Beginning 3
  • Value of basic publishing package 2
  • Value for money 2

Customers don't like

  • Given the runaround5
  • Give you the run around5
  • Poor customer service4
  • Want authors money not sales focused3
  • Unresponsive to customer needs after they got your money3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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