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Alibaba

Auctions and Internet Stores
  • 0 ISSUES RESOLVED
  • 49 TOTAL REVIEWS
  • $19.1K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Bonus games and chance to win items and coupons 1

Customers don't like

  • Order processing2
  • Customer service2
  • This company is a scam1
  • I did not like1
  • Help pages that do not work for buyers1
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Tradesy

Auctions and Internet Stores
  • 5 ISSUES RESOLVED
  • 701 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $857 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Designer items for sale 16
  • Ease of selling 12
  • Design of the site 7
  • Website design 5
  • Website and mobile site 4

Customers don't like

  • Customer service35
  • Lack of customer service10
  • Policies and procedures9
  • Poor communication8
  • How sellers treated8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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