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Alibaba

E-commerce
  • 0 ISSUES RESOLVED
  • 137 TOTAL REVIEWS
  • $54.9K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Bonus games and chance to win items and coupons 1

Customers don't like

  • Order processing2
  • Entire experience2
  • Customer service2
  • Words are just words no action1
  • This company is a scam1
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Party City

Party Supplies
  • 6 ISSUES RESOLVED
  • 604 TOTAL REVIEWS
  • $8.5K CLAIMED LOSSES
  • $92 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Products 6
  • Ease of location 5
  • Team members 3
  • Selection of costumes 3
  • Selection 3

Customers don't like

  • Poor customer service26
  • Employee attitude6
  • Employee attitudes5
  • Poor service4
  • Service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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