PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Alibaba and Lazada Philippines as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Alibaba
Lazada Philippines

Alibaba and Lazada Philippines Overview

Total reviews
647
6389
Company responses
0
0
Issues resolved
2
142

Alibaba and Lazada Philippines Consumer Ratings

Rank
60 out of 306 in Auctions and Marketplaces category
69 out of 306 in Auctions and Marketplaces category
Customer service
62 in category
50 in category
Website
67 in category
54 in category
Exchange, Refund and Cancellation Policy
63 in category
53 in category
Delivery Service
37 in category
54 in category

Alibaba and Lazada Philippines Rating Details

Customer service
1.5 (191 reviews)
1.6 (2263 reviews)
Reviewer's quote

...com, there is not a customer service online but a Robert called Anna, never answer a question. It is really very poor service. meitee_s@shera...

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So i called the lazada customer service and it didnt end up well because none of the options offered could help me to solve this and i ended waiting on queue to have a conversation with an agent but it never happen it will take awhile for someone to attend to. I already message the seller after i...

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Website
2.2 (168 reviews)
2.3 (1915 reviews)
Reviewer's quote

Hi i am prem sharma This is my compalin no9311225 one day search for pa4 on your website than i found this seller he feoud me i payed almost 1375 doller and he ask more money about 400 doller isend all evidence to yoir team..

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It's been 5 days and I have not yet received any LBC Remittance Code on my E-mail. Link to the form for the request resending the code on the official App/website is temporarily unavailable. Please send the code to maricarftisland@gmail.com reference id:...

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Exchange, Refund and Cancellation Policy
1.5 (161 reviews)
1.7 (1964 reviews)
Reviewer's quote

Still, nothing has come out of Alibaba at this point in time with regard to the refund on my writing to them. They (the supplier) had agreed to refund but as expected these Chinese think they shown the world and that they can sell any rubbish, when they advertise as good quality, and we have to sit...

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i have tried to get my refund, cod order, item has been in their warehouse now for over 2 weeks, tracked it there with delivery service. I still do not have my refund in wallet or in any form. ALSO IT WILL COST YOU MORE FOR DELIVERY THAN THE ITEMS COST,NOT RIGHT..

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Delivery Service
2.1 (156 reviews)
1.8 (2154 reviews)
Reviewer's quote

com Tracking#1589241139 shipper details(Matrox Electronix Moscow, Moscow, Baskortostan 46214, Russia) the delivery was scheduled to be dropped off on May,14 2020 to the destination I gave them and still no delivery as yet. I contacted the customs people several times to get details on my...

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If My order of two days ago, the one with the sent email saying it was delivered, still hasn't been delivered, Lazada own delivery service is horrible to say the least, the same delivery driver has done this before, and plus my other order scheduled for yesterday also wasn't delivered, once again...

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Alibaba and Lazada Philippines Pros and Cons

Pros
  • Fraoud supplier
  • Fraud lock of comunication
  • Froaud
  • Cash on delivery
  • Fast delivery
  • Wide array of products
Cons
  • Poor quality
  • Customer service
  • This company is a scam
  • Poor customer service
  • Give false information
  • Service

Alibaba and Lazada Philippines Most Positive Reviews

Top rated reviews
5

Im trying to get all the items I want on the same list it keeps kicking back my email and says it abnormal Id like to...

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5

i accidentally click yes im so sorry. I was only checking how to pay somi will buy when i have my money but this time i...

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5

I can't process the payment all most I am waiting more than 7 days

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5

Please cancel my order number 303574879..address on that order is not updated, I already booked another order with my...

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Alibaba and Lazada Philippines Most Critical Reviews

Lowest rated reviews
1

Hi Dear I have bought a fabric on online the order number is: 82075830755393 This is the fabric that I have bought, but...

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1

I have been trying to be patient with lazada for 3 weeks now. I ordered a set of health product. My order was 3 bottle...

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1

I could not make payments online for a long time. It says either " the system is busy" or your payment is failed"....

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1

i am a very patient person..
kumbaga e kaya ko magintay ng matagal..

its was my first time trying this online thingy..s...

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Alibaba and Lazada Philippines Latest Reviews

Recent published reviews
No votes

My account has been banned for no reason I am trying to order samples

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No votes

Good Day! I want to cancel my order that was placed on 30 May 2020 13:57:06 since the cancellation button is not availab...

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1

Hung up on me for no reason.

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1

I have not received my paid item. So 291739309598558.

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Alibaba and Lazada Philippines Products and Services

Most reviewed product and services
  • Alibaba Customer Care (90 reviews)
  • Alibaba Account (48 reviews)
  • Alibaba Profile (23 reviews)
  • Lazada Philippines Shipping Service (1498 reviews)
  • Lazada Philippines Customer Care (532 reviews)
  • Lazada Philippines Delivery Service (338 reviews)