PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Alibaba and Lazada Malaysia as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Alibaba
Lazada Malaysia

Alibaba and Lazada Malaysia Overview

Total reviews
610
5068
Company responses
0
0
Issues resolved
2
53

Alibaba and Lazada Malaysia Consumer Ratings

Rank
59 out of 302 in Auctions and Marketplaces category
67 out of 302 in Auctions and Marketplaces category
Customer service
60 in category
No votes
Website
60 in category
No votes
Exchange, Refund and Cancellation Policy
53 in category
No votes
Diversity of Products or Services
73 in category
No votes

Alibaba and Lazada Malaysia Rating Details

Customer service
1.5 (180 reviews)
No votes
Reviewer's quote

...com, there is not a customer service online but a Robert called Anna, never answer a question. It is really very poor service. meitee_s@shera...

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The XIAOMI customer service representative promise us to deliver my pre order #252077528573027 item by end of this week but they broke the TRUST with poor attitude. I came to know the next morning that my pre order #252077528573027 item have been cancelled by them right after they made their...

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Website
2.2 (159 reviews)
No votes
Reviewer's quote

...supply and is not delivered yet They used a fake shipping company gave me fake tracking number from overseas service couriers a company I don't see even on website No clear communication from company representatives only hidden charges Linda Meng blocked me from communication under no clear...

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The phone numbers given in the Lazada Seller Center website are all not in service..

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Exchange, Refund and Cancellation Policy
1.5 (148 reviews)
No votes
Reviewer's quote

...to deal ONLY with people from China by protecting them when situation like this accrues? When this miserable Game of Cat and Mouse gonna end ? GET ME THE REFUND and lets finish this game once and for ALL...

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i still can't receive My Refund..

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Diversity of Products or Services
2.3 (148 reviews)
No votes
Reviewer's quote

...The products they sell is NOT GOOD..

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I am waiting to get refund for my order number 249075689283031, I have send so many messages , but no reply from your customer services..

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Alibaba and Lazada Malaysia Pros and Cons

Pros
  • Fraoud supplier
  • Fraud lock of comunication
  • Customer service is the worth one you can expect
  • Price
  • Affordable
  • Wide variety of product available
Cons
  • This company is a scam
  • Poor quality
  • No contact number for local customer service
  • Customer service
  • Poor service
  • Bad customer service bad deliver and loss items

Alibaba and Lazada Malaysia Most Positive Reviews

Top rated reviews
5

Im trying to get all the items I want on the same list it keeps kicking back my email and says it abnormal Id like to...

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5

hi lazada malaysia sy dh buat payment pada 25/6/15 hingga sekarang satu msg pun tak dapat daripada pihak lazada sy...

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5

I can't process the payment all most I am waiting more than 7 days

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5

I am very disspointed with lazada by put wrong information that this camera can view from anywhere. But strongly, it...

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Alibaba and Lazada Malaysia Most Critical Reviews

Lowest rated reviews
1

Hi Dear I have bought a fabric on online the order number is: 82075830755393 This is the fabric that I have bought, but...

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1

My order number is 306256426, which was ordered 2nd of September. They sent wrong product because on their page there...

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1

I could not make payments online for a long time. It says either " the system is busy" or your payment is failed"....

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1

Here is my order number. 306149736. ordered 5 airconds and 2 fans on the 17th in conjunction with the mastercard day. ca...

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Alibaba and Lazada Malaysia Latest Reviews

Recent published reviews
No votes

I just want my shoes that I ordered on May the 7th.

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No votes

I have not received my package 4 Nerf Gun by GMD Market. Package went back to seller. I have no idea why. Requested for...

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No votes

I applied for a refund for a product on Alibaba over a month ago, but now case is closed, now the supplier is agreeing...

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No votes

Topup ewallet rm200 x masuk. Di akaun maybank2u successful.

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Alibaba and Lazada Malaysia Products and Services

Most reviewed product and services
  • Alibaba Customer Care (88 reviews)
  • Alibaba Account (48 reviews)
  • Alibaba Profile (22 reviews)
  • Lazada Malaysia Shipping Service (1680 reviews)
  • Lazada Malaysia Customer Care (479 reviews)
  • Lazada Malaysia Delivery Service (88 reviews)