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Alibaba

E-commerce
  • 0 ISSUES RESOLVED
  • 111 TOTAL REVIEWS
  • $35.4K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Bonus games and chance to win items and coupons 1

Customers don't like

  • Order processing2
  • Entire experience2
  • Customer service2
  • This company is a scam1
  • I did not like1
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Lazada Malaysia

Auctions and Marketplaces
  • 22 ISSUES RESOLVED
  • 993 TOTAL REVIEWS
  • $98.5K CLAIMED LOSSES
  • $569 AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Affordable 10
  • Discounted price 7
  • Choice of products 7
  • Price 6
  • Cash on delivery 6

Customers don't like

  • Customer service24
  • Poor service8
  • Lying to customer about the delivery8
  • First time i feel lazada lie to me7
  • System error6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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