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Gearbest
Alibaba

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Gearbest

Gearbest

3.3
  • 58 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 3457 TOTAL REVIEWS
Rank
33 out of 1179
in Gadgets and Accessories category
Rating Details
Customer service
Website
Diversity of Products or Services
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    3362
  • SUCCESSFUL
    45%
  • AVG CALL DURATION
    00:56
  • ISSUES RESOLVED
    11%
Top Products and Services
2.8
797 reviews
4
482 reviews
4.6
163 reviews
Alibaba

Alibaba

2.1
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 439 TOTAL REVIEWS
Rank
49 out of 455
in Auctions and Marketplaces category
Rating Details
Customer service
Website
Diversity of Products or Services
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    1913
  • SUCCESSFUL
    73%
  • AVG CALL DURATION
    01:29
  • ISSUES RESOLVED
    5%
Top Products and Services
1.7
66 reviews
3.8
41 reviews
1.5
17 reviews

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