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Alibaba

Auctions and Internet Stores
  • 0 ISSUES RESOLVED
  • 19 TOTAL REVIEWS
  • $7.3K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
2.8
Diversity of Products or Services
Website
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Bonus games and chance to win items and coupons 1

Customers don't like

No items

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Gearbest

Gadgets and Accessories
  • 40 ISSUES RESOLVED
  • 1325 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $282 AVERAGE LOSS
2.3
Diversity of Products or Services
Website
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Prices 32
  • Price 26
  • Customer service 24
  • Good quality 16
  • Competetive prices 14

Customers don't like

  • Horrible customer service12
  • Customer care9
  • Customer support8
  • Given the run-around8
  • Very worst customer service7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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