Alibaba vs Gearbest

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Alibaba

Auctions and Internet Stores
  • 0 ISSUES RESOLVED
  • 8 TOTAL REVIEWS
  • $6.1K CLAIMED LOSSES
  • $2K AVERAGE LOSS

Not enough votes to show an average rating

Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Bonus games and chance to win items and coupons 1

Customers don't like

  • Lack of detailed response1
  • Search bar never pulls up anything1

Products by Alibaba

No items

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Gearbest

Gadgets and Accessories
  • 30 ISSUES RESOLVED
  • 966 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $291 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Prices 25
  • Price 21
  • Good quality 13
  • Low prices 12
  • High quality 10

Customers don't like

  • Customer service23
  • Horrible customer service19
  • Manner of business16
  • Customer support14
  • Bad13

Products by Gearbest

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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