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Alibaba
Gearbest

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Alibaba

Alibaba

2.1
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 473 TOTAL REVIEWS
Rank
53 out of 464
in Auctions and Marketplaces category
Rating Details
Customer service
Website
Product or Service Quality
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    2054
  • SUCCESSFUL
    68%
  • AVG CALL DURATION
    01:29
  • ISSUES RESOLVED
    5%
Top Products and Services
1.7
76 reviews
3.8
41 reviews
1.5
17 reviews
Gearbest

Gearbest

3.3
  • 58 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 3469 TOTAL REVIEWS
Rank
33 out of 1187
in Gadgets and Accessories category
Rating Details
Customer service
Website
Product or Service Quality
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    3399
  • SUCCESSFUL
    45%
  • AVG CALL DURATION
    00:56
  • ISSUES RESOLVED
    11%
Top Products and Services
2.8
802 reviews
4
485 reviews
4.6
163 reviews

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