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Alibaba

E-commerce
  • 0 ISSUES RESOLVED
  • 98 TOTAL REVIEWS
  • $30.4K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Bonus games and chance to win items and coupons 1

Customers don't like

  • Order processing2
  • Customer service2
  • This company is a scam1
  • I did not like1
  • Help pages that do not work for buyers1
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Gearbest

Gadgets and Accessories
  • 50 ISSUES RESOLVED
  • 2632 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $268 AVERAGE LOSS
3.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Prices 61
  • Price 55
  • Customer service 37
  • Fast shipping 25
  • Quality 19

Customers don't like

  • Horrible customer service67
  • Given the run-around9
  • Customer service9
  • Customer care9
  • Being cheated9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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