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Alibaba

Auctions and Internet Stores
  • 0 ISSUES RESOLVED
  • 9 TOTAL REVIEWS
  • $6.1K CLAIMED LOSSES
  • $2K AVERAGE LOSS
2.8
Website
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Bonus games and chance to win items and coupons 1

Customers don't like

  • Lack of detailed response1
  • Search bar never pulls up anything1
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Ebay

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 1043 TOTAL REVIEWS
  • $770K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.9
Website
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Honest seller 5
  • Website appeared to show desirable items 5
  • Access to consumers 4
  • Far trade 3
  • Variety of merchandise 3

Customers don't like

  • Customer service16
  • Not feeling protected11
  • Dishonest sellers tolerated10
  • No protection for buyer9
  • No protection for seller9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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