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Dhgate
Alibaba

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Dhgate

Dhgate

3.3
  • 24 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2675 TOTAL REVIEWS
Rank
15 out of 469
in Auctions and Marketplaces category
Rating Details
Customer service
Website
Product or Service Quality
Delivery Service
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    895
  • SUCCESSFUL
    47%
  • AVG CALL DURATION
    01:59
  • ISSUES RESOLVED
    4%
Top Products and Services
3
455 reviews
3.8
420 reviews
4.3
166 reviews
Alibaba

Alibaba

2.1
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 480 TOTAL REVIEWS
Rank
54 out of 469
in Auctions and Marketplaces category
Rating Details
Customer service
Website
Product or Service Quality
Delivery Service
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    2098
  • SUCCESSFUL
    66%
  • AVG CALL DURATION
    01:29
  • ISSUES RESOLVED
    5%
Top Products and Services
1.7
77 reviews
3.8
41 reviews
1.5
18 reviews

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