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Alibaba

E-commerce
  • 0 ISSUES RESOLVED
  • 100 TOTAL REVIEWS
  • $30.4K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Bonus games and chance to win items and coupons 1

Customers don't like

  • Order processing2
  • Customer service2
  • This company is a scam1
  • I did not like1
  • Help pages that do not work for buyers1
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Dhgate

E-commerce
  • 18 ISSUES RESOLVED
  • 2339 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $310 AVERAGE LOSS
3.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Customer service 40
  • Prices 18
  • Products 15
  • Price 15
  • Good price 13

Customers don't like

  • Customer service40
  • No refund8
  • False tracking number8
  • Deceitful tactics8
  • Shipping time5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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