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Alibaba
Dhgate

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Alibaba

Alibaba

2.1
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 477 TOTAL REVIEWS
Rank
53 out of 467
in Auctions and Marketplaces category
Rating Details
Customer service
Website
Product or Service Quality
Delivery Service
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    2069
  • SUCCESSFUL
    67%
  • AVG CALL DURATION
    01:29
  • ISSUES RESOLVED
    5%
Top Products and Services
1.7
76 reviews
3.8
41 reviews
1.5
17 reviews
Dhgate

Dhgate

3.3
  • 23 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2666 TOTAL REVIEWS
Rank
16 out of 467
in Auctions and Marketplaces category
Rating Details
Customer service
Website
Product or Service Quality
Delivery Service
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    821
  • SUCCESSFUL
    51%
  • AVG CALL DURATION
    01:59
  • ISSUES RESOLVED
    4%
Top Products and Services
3
455 reviews
3.9
417 reviews
4.3
166 reviews

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