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Alibaba

Auctions and Internet Stores
  • 0 ISSUES RESOLVED
  • 11 TOTAL REVIEWS
  • $7.3K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
2.9
Website
Diversity of Products or Services
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Bonus games and chance to win items and coupons 1

Customers don't like

  • Lack of detailed response1
  • Search bar never pulls up anything1
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Dhgate

Auctions and Internet Stores
  • 18 ISSUES RESOLVED
  • 1255 TOTAL REVIEWS
  • $95.8K CLAIMED LOSSES
  • $355 AVERAGE LOSS
3.3
Website
Diversity of Products or Services
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Customer service 21
  • Good price 14
  • Products 14
  • Prices 13
  • Product diversity 12

Customers don't like

  • Customer service30
  • Being lied to23
  • False tracking number19
  • No refund14
  • Waste of time14
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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