PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Alibaba and Amazon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Alibaba
Amazon

Alibaba and Amazon Overview

Total reviews
667
7020
Company responses
0
0
Issues resolved
2
57

Alibaba and Amazon Consumer Ratings

Rank
58 out of 308 in Auctions and Marketplaces category
39 out of 308 in Auctions and Marketplaces category
Customer service
55 in category
39 in category
Website
58 in category
34 in category
Exchange, Refund and Cancellation Policy
56 in category
22 in category
Delivery Service
30 in category
26 in category

Alibaba and Amazon Rating Details

Customer service
1.5 (198 reviews)
1.7 (2183 reviews)
Reviewer's quote

...com, there is not a customer service online but a Robert called Anna, never answer a question. It is really very poor service. meitee_s@shera...

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1-800-372-8066 is not customer service number it is the number to advertise items on amazon!..

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Website
2.3 (174 reviews)
2.6 (1788 reviews)
Reviewer's quote

Hi i am prem sharma This is my compalin no9311225 one day search for pa4 on your website than i found this seller he feoud me i payed almost 1375 doller and he ask more money about 400 doller isend all evidence to yoir team..

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Dear sir , I placed an order on A SISTER CONCERN WEBSITE OF AMAZON WHICH CLAIMS THAT SELLING OF GOODS AND SHIPPING ARE DONE BY AMAZON WHOSE WEBSITE IS www. kitchendiai. com for a Magic Bullet Blender, Small, Silver, 11 Piece Set with order no #8583026 dated Monday 29th June 2020 which was showing...

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Exchange, Refund and Cancellation Policy
1.5 (170 reviews)
2.2 (1772 reviews)
Reviewer's quote

I ordered product from a supplier on your site and haven't received my product and seller keeps denying my refund request..

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Order placed on 4th June'20 Order # 408-3486429-5061116 Product Soundboss XBT 1062 Refund requested on 10th June'20 Return collected on 11th June'20 Today is the 8th July'20 and not refund has been initiated still. When product was ordered it arrived in a weeks time so now when return was collected...

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Delivery Service
2.1 (163 reviews)
2.2 (1781 reviews)
Reviewer's quote

...However I was waiting for that delivery and I learned about UPS returning goods to supplier from UPS Poland and not from the Supplier themselves. I paid 100% payment for PO and shipment and never received the goods. I need Alibaba...

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...But I must apologize for giving the delivery service a rating of zero. You see, the questionnaire stated that I received this Sony television on the 23rd of June. Really? Today? Then they want my opionion...

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Alibaba and Amazon Pros and Cons

Pros
  • Fraud lock of comunication
  • Fraoud supplier
  • Froaud
  • I have used amazon many many times
  • Product selection
  • I really love amazon and this time i was truly disappointed
Cons
  • Customer service
  • Poor quality
  • Customer service there is no way to get help
  • Poor customer service
  • Customer service
  • Unhelpful customer service

Alibaba and Amazon Most Positive Reviews

Top rated reviews
5

Im trying to get all the items I want on the same list it keeps kicking back my email and says it abnormal Id like to...

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5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

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5

I can't process the payment all most I am waiting more than 7 days

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5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

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Alibaba and Amazon Most Critical Reviews

Lowest rated reviews
1

Hi Dear I have bought a fabric on online the order number is: 82075830755393 This is the fabric that I have bought, but...

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1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

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1

I could not make payments online for a long time. It says either " the system is busy" or your payment is failed"....

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1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

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Alibaba and Amazon Latest Reviews

Recent published reviews
No votes

Yiwu Hongyan import export co I'm try to buy..... New universal audio Apollo x8p I'm need proves pictures from Apollo...

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1

I thought I was ordering a swimming pool from Amazon in May.
Ended up ordering from China, its now July 16th an still hav...

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1.2

Hello,
the supplier Zhejiang Guoyao Aluminum Co., Ltd. has ordered express shipment from UPS agent. The goods from PO no...

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No votes

Actually i want my reviews to be published on amazon as i am its regular customer,since one month.So its a request that...

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Alibaba and Amazon Products and Services

Most reviewed product and services
  • Alibaba Customer Care (90 reviews)
  • Alibaba Account (48 reviews)
  • Alibaba Profile (24 reviews)
  • Amazon Shipping Service (481 reviews)
  • Amazon Customer Care (377 reviews)
  • Amazon Account (358 reviews)