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Alibaba
Amazon

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Alibaba

Alibaba

2.1
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 477 TOTAL REVIEWS
Rank
53 out of 467
in Auctions and Marketplaces category
Rating Details
Customer service
Website
Delivery Service
Product or Service Quality
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    2072
  • SUCCESSFUL
    67%
  • AVG CALL DURATION
    01:29
  • ISSUES RESOLVED
    5%
Top Products and Services
1.7
77 reviews
3.8
41 reviews
1.5
18 reviews
Amazon

Amazon

2.2
  • 34 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2335 TOTAL REVIEWS
Rank
43 out of 467
in Auctions and Marketplaces category
Rating Details
Customer service
Website
Delivery Service
Product or Service Quality
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    232
  • SUCCESSFUL
    35%
  • AVG CALL DURATION
    05:20
  • ISSUES RESOLVED
    30%
Top Products and Services
2.8
236 reviews
2.4
217 reviews
2.4
211 reviews

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