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Alibaba

Auctions and Internet Stores
  • 0 ISSUES RESOLVED
  • 8 TOTAL REVIEWS
  • $6.1K CLAIMED LOSSES
  • $2K AVERAGE LOSS

Not enough votes to show an average rating

Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Bonus games and chance to win items and coupons 1

Customers don't like

  • Lack of detailed response1
  • Search bar never pulls up anything1
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Aliexpress

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 820 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $292 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Low prices 33
  • Free shipping 27
  • Price of the items 9
  • Product 8
  • Variety 8

Customers don't like

  • Customer service40
  • No way to contact them32
  • Poor support32
  • Return policy23
  • Payment issues20
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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