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Alibaba

Auctions and Internet Stores
  • 0 ISSUES RESOLVED
  • 17 TOTAL REVIEWS
  • $7.3K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
2.8
Diversity of Products or Services
Website
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Bonus games and chance to win items and coupons 1

Customers don't like

No items

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Aliexpress

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 898 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $289 AVERAGE LOSS
1.8
Diversity of Products or Services
Website
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Low prices 33
  • Free shipping 27
  • Price of the items 9
  • Product 8
  • Variety 8

Customers don't like

  • Poor support19
  • No way to contact them17
  • Return policy14
  • Customer service13
  • Payment issues6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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