PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Alexis Vogel and Mac Cosmetics as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Alexis Vogel
Mac Cosmetics

Alexis Vogel and Mac Cosmetics Overview

Total reviews
2
227
Company responses
0
0
Issues resolved
0
4

Alexis Vogel and Mac Cosmetics Consumer Ratings

Rank
270 out of 1034 in Transportation and Logistics category
110 out of 901 in Cosmetics and Personal Care category
Customer service
287 in category
135 in category
Diversity of Products or Services
256 in category
93 in category
Exchange, Refund and Cancellation Policy
236 in category
51 in category
Warranty
199 in category
No votes

Alexis Vogel and Mac Cosmetics Rating Details

Customer service
1 (1 review)
1.5 (98 reviews)
Reviewer's quote

Sooo, I received some of her make up and did not like it and wanted to return it. Well she does not do refunds on makeup that has been tried out. Well how am I suppose to know if it is worth a *** unless I try it. She should stand behind her product completely since she thinks it is so wonderful....

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...MAC should obtain customer service advice and training from other high-end cosmetic brands as obviously they are lacking in customer care despite their revenue deriving from such customers..

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Diversity of Products or Services
1 (1 review)
2.6 (59 reviews)
Reviewer's quote

No items

If you need MAC products, buy it through third party like Nordstrom, Macy's etc. Never buy things directly through MAC. The worst customer service ever! No one is responsible for anything...

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Exchange, Refund and Cancellation Policy
1 (1 review)
2.3 (58 reviews)
Reviewer's quote

No items

...staff complaint Dear Sir / Madam, I am writing to you to raise an issue about: Shops The issue that I have experienced was: Went into store to make exchange with products that I bought online. Associate behind the counter gave me inaccurate information on the process and then refused to give me my products back stating that she had already requested to...

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Warranty
1 (1 review)
No votes
Reviewer's quote

No items

No items

Alexis Vogel and Mac Cosmetics Pros and Cons

Pros
No votes
  • Its products
  • Products as it suits my complexion
  • Products
Cons
  • Customer service
  • Horrible customer service
  • Rude staff and appalling customer service
  • Disregard of customer service

Alexis Vogel and Mac Cosmetics Most Positive Reviews

Top rated reviews
No votes
5

I completely agree that the rep/makeup artist at the columbus ga store is horrible. Everyone is helpful but her, shes...

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No votes
5

This is not a review but a statement to your company. I was a loyal customer to your brand however due to your decision...

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Alexis Vogel and Mac Cosmetics Most Critical Reviews

Lowest rated reviews
1

Sooo, I received some of her make up and did not like it and wanted to return it. Well she does not do refunds on...

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1

I entered Mac's store in Stratford Westfield around 10 mins past 8pm. The store was busy and there were a lot of makeup...

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No votes
1

I got my make up done at a mac store located at 202 west 125st. Two days later after getting my service develop a...

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Alexis Vogel and Mac Cosmetics Latest Reviews

Recent published reviews
No votes

I am mad due to the fact I ordered her product and NEVER got it, I waited and waited I wrote the company many times...

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No votes

I ordered 2 nc45 powder press foundations about a month ago and not only were they late getting to me but 1 of them is...

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No votes
No votes

I placed an order 5/5. As of 5/18 item still had not shipped, so I wanted to cancel. I have at this point been on hold...

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Alexis Vogel and Mac Cosmetics Products and Services

Most reviewed product and services
No votes
  • Mac Cosmetics Customer Care (35 reviews)
  • Mac Cosmetics Foundation (26 reviews)
  • Mac Cosmetics Lipstick (19 reviews)