PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Schnucks and Aldi Grocery as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Schnucks
Aldi Grocery

Schnucks and Aldi Grocery Overview

Total reviews
117
812
Company responses
0
0
Issues resolved
1
1

Schnucks and Aldi Grocery Consumer Ratings

Rank
48 out of 332 in Supermarkets and Malls category
31 out of 396 in Food Stores category
Customer service
34 in category
No votes
Diversity of Products or Services
49 in category
No votes
Location
19 in category
No votes
Value for money
61 in category
No votes

Schnucks and Aldi Grocery Rating Details

Customer service
2.1 (61 reviews)
No votes
Reviewer's quote

What is it with the lack of checkout lanes? You used to have great customer service with checking out. Now I am forced to check myself out. Plus the quality of service and over priced items have drove me elsewhere..

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...I think this is terrible to treat customers this way, when your customer service number refers you to a website that a chat customer service person refers me to a site for $5. 00 to join to find out the availability of a product. I want to talk to a live customer service agent by phone...

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Diversity of Products or Services
2.7 (53 reviews)
No votes
Reviewer's quote

...Dropping products left and right such as chicken drumettes, soft scrub gel cleanser, showboat *** n beans, a couple of jerks relish, wild harvest French fries and the list goes on . Very disappointing as I have been a well satisfied customer for years..

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...Today more than ever it is a MUST to read EACH and EVERY food label, because you CANNOT trust any company, from any County to provide quality, healthy products. I would strongly advise you to remove saccharin and use good old fashioned Natural Sugar vs. a toxic chemical such as saccharin...

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Location
3.7 (53 reviews)
No votes
Reviewer's quote

...I have been a customer of Schnucks since you opened a location in River Roads Mall area years ago, but not any more..

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I was patronizing this location, and had a few incidents where people were not social distancing. When I got to the counter, I stated to the cashier, they need to remind people of the social distancing; he replied, I cannot make people do anything. I responded with, I did not ask you to make, I...

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Value for money
2.2 (51 reviews)
No votes
Reviewer's quote

...There was no way to refund me my money same day. I was embarrassed by lack of help from “manager” from “customer service” or lady who was working on self-checkout area. I had similar problem before, but I was helped..

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...Get a phone and dont tell me it saves the customer money. Its more money in your pocket thats all!!!!aa..

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Schnucks and Aldi Grocery Pros and Cons

Pros
  • Customer service
  • Some of the clerks
  • Location is convenient
  • Prices
  • Produce prices
  • Price
Cons
  • How the employees treat their customers
  • Just seem like they gave up
  • Customer service does not respond to emails
  • Customer service
  • Rude employees
  • Bad mangement

Schnucks and Aldi Grocery Most Positive Reviews

Top rated reviews
5

On 7-29-2019,my wife an i visited your evansville west store in evansville in. We bought sevrral items which. One was...

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5

A couple months ago I bought a fit and active turkey breast and it had a dark black hair and mind you my hair is blonde...

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5

Michelle Jefferson at your Lindell store location is a wonderful, helpful employee. She always keeps a great attitude,...

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5

The Dickson, Tennessee store overall is pretty good...except their produce is old and the paper bags are so freaking...

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Schnucks and Aldi Grocery Most Critical Reviews

Lowest rated reviews
1

I have bought yogurt and milk both were sour the dates were good. I also paid $16.00 for a chuck roast last week it was...

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1

You must need to be under 22 to work here, I have 25 years retail experience 10 of which is in the fast paced grocery...

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1

I think It was horrible that an employee who has worked for the company for years and her father passes ...

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1

Met hiring rep at Franklyn Simmons 073114 at Matthews NC location. Never heard anything. Called many times(at least on...

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Schnucks and Aldi Grocery Latest Reviews

Recent published reviews
No votes

I have already tried to email the Country Crock website, but the hoops you have to go through is not worth my time. I...

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No votes

I went to Aldi this morning to get a handful of items. The cashier Stephanie was friendly and offered greetings and have...

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2.3

I am angry because they took away the shopping baskets. When I asked if I could bring my own, they said that I...

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2.7

I lost a ring yesterday &;;;;;;; I want to see if someone at Aldi found it. But it's really a pain if I have to go...

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Schnucks and Aldi Grocery Products and Services

Most reviewed product and services
  • Schnucks Customer Care (22 reviews)
  • Schnucks Manager (7 reviews)
  • Schnucks Prescription Refill (6 reviews)
  • Aldi Grocery Cashier (94 reviews)
  • Aldi Grocery Customer Care (69 reviews)
  • Aldi Grocery Manager (56 reviews)