PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Market Basket and Aldi Grocery as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Market Basket
Aldi Grocery

Market Basket and Aldi Grocery Overview

Total reviews
87
667
Company responses
0
0
Issues resolved
0
1

Aldi Grocery was first mentioned on PissedConsumer on Apr 21, 2008 and since then this brand received 667 reviews. It is 580 reviews more than Market Basket received since May 27, 2014.

Market Basket and Aldi Grocery Consumer Ratings

Rank
35 out of 720 in Food Stores category
20 out of 720 in Food Stores category
Product or Service Quality
48 in category
11 in category
Diversity of Products or Services
26 in category
29 in category
Customer service
59 in category
26 in category

According to consumer ratings and reviews, Aldi Grocery ranks 15 points higher in the Food Stores category than Market Basket. People gave Market Basket 2.4 stars for Product or Service Quality criterion in Food Stores category and it is 91 points higher than the worst rated brand in this category. At the same time, Aldi Grocery was rated 3.1 stars for Product or Service Quality criterion in this category and it is 128 points higher than the worst rated brand in this category. If we look at Diversity of Products or Services criterion, than we see that Aldi Grocery has a higher rating than Aldi Grocery. Regarding Customer service criterion, consumers gave Market Basket 2 stars and it is 58% greater than other in category. Aldi Grocery however was rated 2.5 stars and it is 81% greater than other in category.

Market Basket and Aldi Grocery Rating Details

Product or Service Quality
2.4 (42 reviews)
3.1 (208 reviews)
Reviewer's quote

...- it has shrunk since I last bought it & the size is too small for the use it is for - the larger size made a difference Don't be like everyone else making product that is smaller then it was before but yet charging the same price - I've been buying this for a while and switched from Costco's Kirkland brand to yours but you are sending me back to Costco for this product - Your customers notice and are sad to see...

Jeanne M

I was so excited to find such a product. Being Polish I LOVE GOOD PICKLES! But unfortunately while reading the ingredients today I spotted the word Saccarin! WOW what a disappointment! Here I was thinking that a product from Germany would be pure and not contaminated with a horrible ingredient such...

Kathy R
Diversity of Products or Services
3.2 (40 reviews)
3.2 (205 reviews)
Reviewer's quote

Don’t buy produce at all in Market Basket. Check your items 3-4 times before buying it. How can you tell when a store is going to closed. When they sell high and product is cheap... You think you are getting Organic, that’s a laugh. Check the bar code! Buycott, 5 digi 9, buy it5 digi 8, Nope4 digi...

Arelys P

Taste terrible and the meat is diced not sliced and is rubbery. Overall your frozen foods are flavor less and disappointing. I like your varyity, but i would rather pay more than feeling like i wasted my money. Things i like : the 2 pk avacado mix, cereal, chocolates, club crackers, almond milk,...

Billy P
Customer service
2 (39 reviews)
2.5 (236 reviews)
Reviewer's quote

...Now the customer service line is closed and I can’t get my vehicle..

Deantae

I'm a regular customer at Aldi, I normally buy free range chicken. Last Saturday my daughter bought 3x packets of chicken thighs & drumsticks run out date 12 Nov 19. We stored them in the properly working Freeze...

PissedConsumer1705281

Market Basket and Aldi Grocery Pros and Cons

Pros
  • Convenience
  • Low pricing for some items
  • Most staff friendly
  • Prices
  • Produce prices
  • Price
Cons
  • Bad and rude customer service
  • Bad produce prices keep going up seems like every other day
  • When market basket had a monopoly
  • Customer service
  • Rude employees
  • Food quality

Market Basket and Aldi Grocery Most Positive Reviews

Top rated reviews
5

I can only say Cashier # 406 Hanna Q - we all have bad days, but I was amazed at the negativity from this cashier, when...

5

A couple months ago I bought a fit and active turkey breast and it had a dark black hair and mind you my hair is blonde...

Market Basket and Aldi Grocery Most Critical Reviews

Lowest rated reviews
1

I have been a loyal Demoulas (when it was called Demoulas') for over 40 years. I have been shopping at the Rowley and N...

1

You must need to be under 22 to work here, I have 25 years retail experience 10 of which is in the fast paced grocery...

Market Basket and Aldi Grocery Latest Reviews

Recent published reviews

Trying to find out how much is on my gift card

Read all 87 reviews
4.6

I bought their leaf lettuce and got e-coli! Yes it was from Salinas CA and yes it made me sick. But what makes me sicker...

Read all 667 reviews

Market Basket and Aldi Grocery Products and Services

Most reviewed product and services
  • Market Basket Manager (7 reviews)
  • Market Basket Customer Care (6 reviews)
  • Market Basket Cashier (5 reviews)
  • Aldi Grocery Cashier (90 reviews)
  • Aldi Grocery Customer Care (62 reviews)
  • Aldi Grocery Manager (55 reviews)