PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Market Basket and Aldi Grocery as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Market Basket
Aldi Grocery

Market Basket and Aldi Grocery Overview

Total reviews
102
758
Company responses
0
0
Issues resolved
0
1

Market Basket and Aldi Grocery Consumer Ratings

Rank
39 out of 387 in Food Stores category
26 out of 387 in Food Stores category
Product or Service Quality
49 in category
16 in category
Diversity of Products or Services
30 in category
31 in category
Customer service
63 in category
30 in category
Value for money
20 in category
16 in category

Market Basket and Aldi Grocery Rating Details

Product or Service Quality
2.5 (46 reviews)
3.1 (235 reviews)
Reviewer's quote

...How RUDE!!! These folks have absolutely NO customer service skills! Are you all racist or something? Those people act like this ALL of the time. Store full of white folks who only speak to white folks. SAD..

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...She gives you a refund but NO replacement product. Ive complained about this manager in the past and I see all Aldi did was move her around like pawns in a chess game. She was moved from the Aldi by me to another Aldi where shes doing the same thing...

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Diversity of Products or Services
3.2 (43 reviews)
3.2 (239 reviews)
Reviewer's quote

Overall will never go back to MB THEIR products are inferior to any other supermarkets and many customers are lower class of people. People fighting in parking lots over a space. Grepping food out of peoples hands i hope all their close down..

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...Today more than ever it is a MUST to read EACH and EVERY food label, because you CANNOT trust any company, from any County to provide quality, healthy products. I would strongly advise you to remove saccharin and use good old fashioned Natural Sugar vs. a toxic chemical such as saccharin...

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Customer service
1.9 (42 reviews)
2.4 (273 reviews)
Reviewer's quote

...See customer service for rating everything else good..

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...Tony needs to be taught again customer service ,and professionalism. I would not recommend this store to any of my friends and family..

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Value for money
3.3 (42 reviews)
3.7 (195 reviews)
Reviewer's quote

market Basket in Lynn Mass is not inforcing the hours that are for ONLY senior citizens shopping during the covid19. I am 70 years old and is asked to go and shop @6am and to find out the lines are so long with customers that are not seniors. you have lost a royal shopper.

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...I like your varyity, but i would rather pay more than feeling like i wasted my money. Things i like : the 2 pk avacado mix, cereal, chocolates, club crackers, almond milk, produce &fruits&things not made by Aldis..

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Market Basket and Aldi Grocery Pros and Cons

Pros
  • Convenience
  • Low pricing for some items
  • Most staff friendly
  • Prices
  • Produce prices
  • Price
Cons
  • Bad and rude customer service
  • Bad produce prices keep going up seems like every other day
  • When market basket had a monopoly
  • Customer service
  • Rude employees
  • Food quality

Market Basket and Aldi Grocery Most Positive Reviews

Top rated reviews
5

I can only say Cashier # 406 Hanna Q - we all have bad days, but I was amazed at the negativity from this cashier, when...

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5

A couple months ago I bought a fit and active turkey breast and it had a dark black hair and mind you my hair is blonde...

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5

Went to Market Basket #4 East gate plaza 288 Chelmsford St. Chelmsford, MA a couple of weeks ago and took some free...

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5

The Dickson, Tennessee store overall is pretty good...except their produce is old and the paper bags are so freaking...

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Market Basket and Aldi Grocery Most Critical Reviews

Lowest rated reviews
1

I have been a loyal Demoulas (when it was called Demoulas') for over 40 years. I have been shopping at the Rowley and N...

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1

You must need to be under 22 to work here, I have 25 years retail experience 10 of which is in the fast paced grocery...

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1

Very bad service cashier was mean I complain to managers was rene he do no thing I give him cashier no He threw to trash

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1

Met hiring rep at Franklyn Simmons 073114 at Matthews NC location. Never heard anything. Called many times(at least on...

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Market Basket and Aldi Grocery Latest Reviews

Recent published reviews
1

NO employee acknowledged us while in the store. NONE. We were LITERALLY walking by, and standing NEXT TO employees who...

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2.3

I tried reporting this on Aldis FB Page, but it appears they just deleted my post instead of addressing this concern abo...

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2.7

There was a fight that broke out because the employee thought he heard the customer mumble something under their breath...

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1

In past liked them but went today. Their website reads "masks required" though there was someone outside though had not...

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Market Basket and Aldi Grocery Products and Services

Most reviewed product and services
  • Market Basket Customer Care (8 reviews)
  • Market Basket Manager (8 reviews)
  • Market Basket Sanitary Conditions (6 reviews)
  • Aldi Grocery Cashier (94 reviews)
  • Aldi Grocery Customer Care (68 reviews)
  • Aldi Grocery Manager (56 reviews)