PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Aldi Grocery and Kroger as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Aldi Grocery
Kroger

Aldi Grocery and Kroger Overview

Total reviews
667
1116
Company responses
0
0
Issues resolved
1
3

Kroger was first mentioned on PissedConsumer on Aug 12, 2008 and since then this brand received 1116 reviews. It is 449 reviews more than Aldi Grocery received since Apr 21, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Aldi Grocery customer support team and Kroger customer service.

Aldi Grocery and Kroger Consumer Ratings

Rank
20 out of 720 in Food Stores category
49 out of 720 in Food Stores category
Customer service
26 in category
47 in category
Price Affordability
16 in category
55 in category
Discounts and Special Offers
14 in category
30 in category

According to consumer ratings and reviews, Aldi Grocery ranks 29 points higher in the Food Stores category than Kroger. People gave Aldi Grocery 2.5 stars for Customer service criterion in Food Stores category and it is 124 points higher than the worst rated brand in this category. At the same time, Kroger was rated 2 stars for Customer service criterion in this category and it is 103 points higher than the worst rated brand in this category. If we look at Price Affordability criterion, than we see that Aldi Grocery has a higher rating than Kroger. Regarding Discounts and Special Offers criterion, consumers gave Aldi Grocery 3.3 stars and it is 91% greater than other in category. Kroger however was rated 2.9 stars and it is 80% greater than other in category.

Aldi Grocery and Kroger Rating Details

Customer service
2.5 (236 reviews)
2 (419 reviews)
Reviewer's quote

I'm a regular customer at Aldi, I normally buy free range chicken. Last Saturday my daughter bought 3x packets of chicken thighs & drumsticks run out date 12 Nov 19. We stored them in the properly working Freeze...

PissedConsumer1705281

...A week later customer service told me refunds took 30 days. 30 days later customer service told me to wait 90 days. 90 days later customer service told me the only thing they could do is dispute the charges and TRY to get my money back like that...

Asia B
Price Affordability
3.9 (232 reviews)
2.8 (353 reviews)
Reviewer's quote

...96 more not just the price of the item for the Chopped spinach that was bad, very bad. . 99 cents x 4 = $3...

Sandra M

...That does not seem hard to me, as I carefully select only the ones that have that 99 cent price. Sure enough up to counter and price showing 1. 67 each...

Shirley D
Discounts and Special Offers
3.3 (213 reviews)
2.9 (366 reviews)
Reviewer's quote

Taste terrible and the meat is diced not sliced and is rubbery. Overall your frozen foods are flavor less and disappointing. I like your varyity, but i would rather pay more than feeling like i wasted my money. Things i like : the 2 pk avacado mix, cereal, chocolates, club crackers, almond milk,...

Billy P

I was kn line at carbondale il krogers and a gitl loudly popping her gum jordan that workes there. Just standing there popping her gum i asked her please syop she starting doing iy more ansd loudly!!!!! Wow i asked to speak to manager she came told jordan to stop she yelled at manager said"i aint...

Patty a

Aldi Grocery and Kroger Pros and Cons

Pros
  • Prices
  • Produce prices
  • Price
  • Near my home
  • Friendley and courtous
  • Prices
Cons
  • Customer service
  • Rude employees
  • Food quality
  • Customer service
  • Customer service skills
  • No management

Aldi Grocery and Kroger Most Positive Reviews

Top rated reviews
5

A couple months ago I bought a fit and active turkey breast and it had a dark black hair and mind you my hair is blonde...

5

I go to Kroger almost every day after work, sometimes I don't get off until after 11pm. I called earlier in the day to...

Aldi Grocery and Kroger Most Critical Reviews

Lowest rated reviews
1

You must need to be under 22 to work here, I have 25 years retail experience 10 of which is in the fast paced grocery...

1

THE BAD STORES IN THIS CITY

KROGER - 359
1159 Emmet St N
Charlottesville, VA 22903-4837


KROGER - 334
1980 Rio Hill Ce...

Aldi Grocery and Kroger Latest Reviews

Recent published reviews
4.6

I bought their leaf lettuce and got e-coli! Yes it was from Salinas CA and yes it made me sick. But what makes me sicker...

Read all 667 reviews
1

I have been using this card for a little over a year. I use it alot for online purchases most the time of $5 and under....

Read all 1116 reviews

Aldi Grocery and Kroger Products and Services

Most reviewed product and services
  • Aldi Grocery Cashier (90 reviews)
  • Aldi Grocery Customer Care (62 reviews)
  • Aldi Grocery Manager (55 reviews)
  • Kroger Manager (131 reviews)
  • Kroger Customer Care (127 reviews)
  • Kroger Cashier (70 reviews)