PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Aldi Grocery and Jewel Osco as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Aldi Grocery
Jewel Osco

Aldi Grocery and Jewel Osco Overview

Total reviews 926 309
Company responses 0 0
Issues resolved 2 0

Aldi Grocery and Jewel Osco Consumer Ratings

Rank
26 out of 383 in Food Stores category
83 out of 383 in Food Stores category
Customer service
41 in category
No votes
Price Affordability
17 in category
No votes
Diversity of Products or Services
36 in category
No votes
Product or Service Quality
20 in category
No votes

Aldi Grocery and Jewel Osco Rating Details

Customer service
2.3 (338 reviews)
No votes
Reviewer's quote

I called customer service regarding the Teflon coating coming off of the air fryer and they referred me to the website with another phone number to help me. I got ahold of the right people and they will be sending out a replacement part. Thank you for your assistance..

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...All not customer service friendly. She also said she could not give me the cash to pay for the online order or I should send someone else in the store to shop for me. ?? Help!..

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Price Affordability
3.9 (321 reviews)
No votes
Reviewer's quote

I got the total price from the phone call. I was glad to be helped by a nice lady in cust svc. My husband forgets the receipts often...

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...Finally after 20 minutes someone came, then left to get a price, then she was very rude when finally taking care of me. She yelled "Have a Nice Day" in very very sarcastic matter. More stores coming to town, they are not the only store around...

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Diversity of Products or Services
3.2 (297 reviews)
No votes
Reviewer's quote

...I dont like asking for information about products there, and it makes me want to go to a different Aldi. I wanted to say this because I think your company generally takes pride in your company and service..

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...I am not respons5for scanning products, you are. He asked if he could take them back in and scan them and charge me. I was short for time and told him to just take them...

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Product or Service Quality
3 (293 reviews)
No votes
Reviewer's quote

Main number not answered, directed to coaster service number Those instructions said to press * for information, but nothing happened I am reporting several inaccuracies on my purchases Today at 1:32 at the Willmar, MN store..

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...Kitkat knowing that I wanted to eat it in the car :-) I couldn't see her properly because of the mask but she was so nice and probably never complimented on...

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Aldi Grocery and Jewel Osco Pros and Cons

Pros
  • Prices
  • Produce prices
  • Price
  • Convenience of the store to where i live
  • Ilike to shopping at jewel osco
  • Customer service
Cons
  • Customer service
  • Rude employees
  • Bad mangement
  • Rude employees
  • Have terrible customer service
  • Employees

Aldi Grocery and Jewel Osco Most Positive Reviews

Top rated reviews
5

A couple months ago I bought a fit and active turkey breast and it had a dark black hair and mind you my hair is blonde...

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5

I like the customer service specially Deli department and hot bar they have really good service at jewelosco in skokie...

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5

The Dickson, Tennessee store overall is pretty good...except their produce is old and the paper bags are so freaking...

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5

I was in the jewel Osco in Lake Zurich Rt 12 and observed a display of FATTY POPE WINE in some satanic display. As a...

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Aldi Grocery and Jewel Osco Most Critical Reviews

Lowest rated reviews
1

You must need to be under 22 to work here, I have 25 years retail experience 10 of which is in the fast paced grocery...

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1

Staff are rude, and for what because you have a problem with someone you know nothing about. Too many situations to...

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1

Met hiring rep at Franklyn Simmons 073114 at Matthews NC location. Never heard anything. Called many times(at least on...

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1

If there is Less than 1star... A very very unpleasant experience with one of the staff at jewel osco fox lake...

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Aldi Grocery and Jewel Osco Latest Reviews

Recent published reviews
4.4

Main number not answered, directed to coaster service number
Those instructions said to press * for information, but noth...

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No votes

I was over charged for my groceries
:
The bill was actually $197.13
I was charged $272.87
Please charge back the over amount...

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No votes

I happen to be in your East Brunswick, NJ store. I noticed a difference in the prices of the green grapes;; blueberries....

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3.3

I have a $30 gift card that I wanted to use as payment for a pick up order but was told I cannot use it for an online or...

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Aldi Grocery and Jewel Osco Products and Services

Most reviewed product and services
  • Aldi Grocery Cashier (96 reviews)
  • Aldi Grocery Manager (58 reviews)
  • Aldi Grocery Chicken (16 reviews)
  • Jewel Osco Manager (30 reviews)
  • Jewel Osco Cashier (18 reviews)
  • Jewel Osco Deli Department (13 reviews)