PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Aldi Grocery and Jewel Osco as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Aldi Grocery
Jewel Osco

Aldi Grocery and Jewel Osco Overview

Total reviews
678
234
Company responses
0
0
Issues resolved
1
0

Aldi Grocery was first mentioned on PissedConsumer on Apr 21, 2008 and since then this brand received 678 reviews. It is 444 reviews more than Jewel Osco received since Sep 29, 2014.

Aldi Grocery and Jewel Osco Consumer Ratings

Rank
19 out of 622 in Food Stores category
54 out of 622 in Food Stores category
Customer service
26 in category
44 in category
Price Affordability
16 in category
60 in category
Discounts and Special Offers
13 in category
36 in category

According to consumer ratings and reviews, Aldi Grocery ranks 35 points higher in the Food Stores category than Jewel Osco. People gave Aldi Grocery 2.5 stars for Customer service criterion in Food Stores category and it is 125 points higher than the worst rated brand in this category. At the same time, Jewel Osco was rated 2.1 stars for Customer service criterion in this category and it is 107 points higher than the worst rated brand in this category. If we look at Price Affordability criterion, than we see that Aldi Grocery has a higher rating than Jewel Osco. Regarding Discounts and Special Offers criterion, consumers gave Aldi Grocery 3.3 stars and it is 91% greater than other in category. Jewel Osco however was rated 2.7 stars and it is 76% greater than other in category.

Aldi Grocery and Jewel Osco Rating Details

Customer service
2.5 (242 reviews)
2.1 (127 reviews)
Reviewer's quote

style=" I felt so humiliated with her actions i couldn't say anything as she was on top of it all telling other customers about this new conveyor and st What happened to customer service? we have gone out of respect to individuals, is this how they are trained? I left very disappointed, i have...

Lucy B

I entered the store to make a purchase in the express lane and I only had one item and I saw a lady by the name of and working in the customer service department and she told me that I would have to stand in line with the rest of the people . All their carts were full I wanted one single item from...

PissedConsumer1702402
Price Affordability
3.9 (236 reviews)
2.7 (119 reviews)
Reviewer's quote

...96 more not just the price of the item for the Chopped spinach that was bad, very bad. . 99 cents x 4 = $3...

Sandra M

... couple of times a year and would go to my neighborhood Jewel Osco to shop , about 6 years ago I started to see the changes on the amount of selection and the price of items I would normally purchase , the store seemed dark and dreary from what I had remembered. I brought up the topic to my extended family and the all said they no longer sho at Jewel because of the price difference, one even said she would do her grocery shopping at Target if she had to ...

Gary H
Discounts and Special Offers
3.3 (216 reviews)
2.7 (113 reviews)
Reviewer's quote

...I'd say they need new management but honestly who acts like that? They must hire "special needs" people (aka Daniela) like Goodwill does. How nice..

PissedConsumer1529756

...give me a call regarding the removal of a product(Barbara's Honey Rice Puffins) They stopped carrying it and I wanted to just know why and to see if I could special order it. Never got a call, they carry the other types of Puffins just none of the rice ones. (I am gluten intolerant, but also, my grandson just loved...

PissedConsumer875461

Aldi Grocery and Jewel Osco Pros and Cons

Pros
  • Prices
  • Produce prices
  • Price
  • Convenience of the store to where i live
  • Ilike to shopping at jewel osco
  • I depend on delivery service
Cons
  • Customer service
  • Rude employees
  • Food quality
  • Rude employees
  • Bad experience
  • Read my review

Aldi Grocery and Jewel Osco Most Positive Reviews

Top rated reviews
5

A couple months ago I bought a fit and active turkey breast and it had a dark black hair and mind you my hair is blonde...

5

I like the customer service specially Deli department and hot bar they have really good service at jewelosco in skokie...

Aldi Grocery and Jewel Osco Most Critical Reviews

Lowest rated reviews
1

You must need to be under 22 to work here, I have 25 years retail experience 10 of which is in the fast paced grocery...

1

Staff are rude, and for what because you have a problem with someone you know nothing about. Too many situations to...

Aldi Grocery and Jewel Osco Latest Reviews

Recent published reviews
1

I am an avid fan of Aldi and have been shopping with them ever since they have started in Australia.
Yesterday (Thursday...

Read all 678 reviews

Where did Jewel Osco go???
Your service has become deplorable, there are never any baggers, but I counted 10 employees fi...

Read all 234 reviews

Aldi Grocery and Jewel Osco Products and Services

Most reviewed product and services
  • Aldi Grocery Cashier (91 reviews)
  • Aldi Grocery Customer Care (63 reviews)
  • Aldi Grocery Manager (55 reviews)
  • Jewel Osco Customer Care (44 reviews)
  • Jewel Osco Manager (28 reviews)
  • Jewel Osco Cashier (18 reviews)