PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Safeway and Albertsons as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Safeway
Albertsons

Safeway and Albertsons Overview

Total reviews 564 376
Company responses 0 0
Issues resolved 2 1

Safeway and Albertsons Consumer Ratings

Rank
98 out of 401 in Food Stores category
108 out of 401 in Food Stores category
Customer service
88 in category
81 in category
Discounts and Special Offers
50 in category
82 in category
Diversity of Products or Services
96 in category
103 in category
Product or Service Quality
69 in category
64 in category

Safeway and Albertsons Rating Details

Customer service
1.8 (213 reviews)
1.8 (92 reviews)
Reviewer's quote

...It was easy and the customer service person was very efficient and professional..

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You big buffalo girls that work in the customer service Department at the main office in Arizona by the name of Jessica and her fellow friend was lying to me over the phone the Big Fat Liar the big fat Buffalo girl liar who is lying to me over the telephone telling me about telephone number yeah...

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Discounts and Special Offers
2.6 (179 reviews)
2.3 (79 reviews)
Reviewer's quote

...For those who can not wear a mask, it would be fair and equitable to have special shopping hours for those who can't wear a mask. It would make my shopping experience comfortable and fair for me to be able to look at new products and to have access to a non-discriminatory shopping experience..

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...they always overcharge and miss discounts. Apparently KATHERINE CASHIER has decided that she will bully, harass and embarrass CUSTOMERS who point out price discrepancies...

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Diversity of Products or Services
2.6 (171 reviews)
2.5 (86 reviews)
Reviewer's quote

Low stock on most products, incomplete orders, rude and hostile cashiers, incompetent leadership, and a huge amount of friction between the admin people and the rest of the store. This translates to irritated cashiers and other employees, who then turn that irritation towards the customer. Go to a...

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... Albertsons circulars we I enjoy especially shopping at Albertsons I don't want to go to Ralphs Walmart or even stater Brothers I enjoy the beach and watching products that you carry because I'm from back east in Philadelphia and our Albertsons affiliate is acme which I'm sure you do all also please help rectify this by getting circulars sent to us I did contact muirlands boulevard Albertsons and Sand canyon and they said it's a corporate issue if it is try to rectify it thank you my number is 949-230-2964 and you do have my email address Mike or Arnoldi....

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Product or Service Quality
2.3 (169 reviews)
2.3 (79 reviews)
Reviewer's quote

...On line ordering and delivery has fallen in quality and service..

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...On safety and health procedures along with Customer service..

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Safeway and Albertsons Pros and Cons

Pros
  • I used to love this store
  • Employees
  • Courtesy
  • Sale items shown in the weekly ad
  • Most things
  • Location
Cons
  • Customer service
  • Unprofessional behavior
  • Poor service and high prices
  • Poor customer service
  • Prices of sale items when scanned dont mats ad or signs
  • Manager and new staff

Safeway and Albertsons Most Positive Reviews

Top rated reviews
5

Southwest Safeway needs new management rotten meat always in the meat cases

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5

Thank you Albertsons for resolving my issues. Greatly satisfy.
God bless you all and be safe,
Rose Saint Jean

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5

Customers are just highly rude and it is mind boggling how petty they become over little things. Stop trying to overall...

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5

Hi I live in the Laguna woods area of California 92637 for a long time since I can remember going back at least...

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Safeway and Albertsons Most Critical Reviews

Lowest rated reviews
1

The unprofessionalism in the Pharmacy (Rivermark) has increased since Kroger took over.
The pharmacy manager knows absol...

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1

Hello my name is Spencer. I recently visited Albertsons in Huntington Beach to purchase some groceries, unfortunately...

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1

On 11/3/14 at 8:30 pm a customer shopping at Safeway on Church and Market Street was racially discriminated against by...

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1

The Rosamond calif store is the worst store I have ever gone to.
The manger there treats her employees like they are tra...

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Safeway and Albertsons Latest Reviews

Recent published reviews
2.5

The guy who does bag groceries had a terrible attitude and they should have good training for the job !

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2.4

You big buffalo girls that work in the customer service Department at the main office in Arizona by the name of Jessica...

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1

Your locations in Highlands Ranch and Littleton are HORRIBLE! The prices are always wrong. I add my just for U, and...

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No votes

You big buffalo girls that work in the customer service Department at the main office in Arizona by the name of Jessica...

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Safeway and Albertsons Products and Services

Most reviewed product and services
  • Safeway Customer Care (86 reviews)
  • Safeway Manager (61 reviews)
  • Safeway Cashier (29 reviews)
  • Albertsons Manager (48 reviews)
  • Albertsons Cashier (23 reviews)
  • Albertsons Customer Care (23 reviews)