PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Albertsons and Safeway as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Albertsons
Safeway

Albertsons and Safeway Overview

Total reviews 381 575
Company responses 0 0
Issues resolved 1 2

Albertsons and Safeway Consumer Ratings

Rank
108 out of 409 in Food Stores category
111 out of 409 in Food Stores category
Customer service
87 in category
97 in category
Diversity of Products or Services
112 in category
104 in category
Price Affordability
112 in category
101 in category
Product or Service Quality
68 in category
73 in category

Albertsons and Safeway Rating Details

Customer service
1.8 (95 reviews)
1.8 (221 reviews)
Reviewer's quote

You big buffalo girls that work in the customer service Department at the main office in Arizona by the name of Jessica and her fellow friend was lying to me over the phone the Big Fat Liar the big fat Buffalo girl liar who is lying to me over the telephone telling me about telephone number yeah...

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...I just don't understand what happen to customer service in your store here in Laramie Wyoming..

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Diversity of Products or Services
2.5 (88 reviews)
2.6 (177 reviews)
Reviewer's quote

... Albertsons circulars we I enjoy especially shopping at Albertsons I don't want to go to Ralphs Walmart or even stater Brothers I enjoy the beach and watching products that you carry because I'm from back east in Philadelphia and our Albertsons affiliate is acme which I'm sure you do all also please help rectify this by getting circulars sent to us I did contact muirlands boulevard Albertsons and Sand canyon and they said it's a corporate issue if it is try to rectify it thank you my number is 949-230-**** and you do have my email address Mike or Arnoldi....

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...It would make my shopping experience comfortable and fair for me to be able to look at new products and to have access to a non-discriminatory shopping experience..

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Price Affordability
2.2 (84 reviews)
2.4 (172 reviews)
Reviewer's quote

So I tell the new lil girl managing the self check out the price is wrong in fact off by five dollars but she says its right but it isnt. She says she’ll give it to me for the price I say but at this point I dont want it because shes argued so much about it. She then goes to the next customer...

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Price Gouging on Clorox Wipes In Farmington, New Mexico/ Aztec, New Mexico Taking advantage of Covid 19 Of the people. Your people should be ashamed of themselves. This product normally sales for anywhere from $7...

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Product or Service Quality
2.3 (82 reviews)
2.3 (173 reviews)
Reviewer's quote

...On safety and health procedures along with Customer service..

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The store employee tells me to return at 9am when customer service opens and recognizes the fault of the purchase. Due to working I call customer service 800# to get the matter resolved. They have been helpful in the past , unfortunately the lack of support from "Tracy " in customer service tells...

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Albertsons and Safeway Pros and Cons

Pros
  • Sale items shown in the weekly ad
  • Most things
  • Location
  • I used to love this store
  • Employees
  • Courtesy
Cons
  • Poor customer service
  • Treatment of customers
  • That they do not take prepaid debit cards for cash back
  • Customer service
  • Unprofessional behavior
  • Poor service and high prices

Albertsons and Safeway Most Positive Reviews

Top rated reviews
5

Thank you Albertsons for resolving my issues. Greatly satisfy.
God bless you all and be safe,
Rose Saint Jean

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5

Southwest Safeway needs new management rotten meat always in the meat cases

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5

Hi I live in the Laguna woods area of California 92637 for a long time since I can remember going back at least...

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5

Customers are just highly rude and it is mind boggling how petty they become over little things. Stop trying to overall...

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Albertsons and Safeway Most Critical Reviews

Lowest rated reviews
1

Hello my name is Spencer. I recently visited Albertsons in Huntington Beach to purchase some groceries, unfortunately...

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1

The unprofessionalism in the Pharmacy (Rivermark) has increased since Kroger took over.
The pharmacy manager knows absol...

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1

The Rosamond calif store is the worst store I have ever gone to.
The manger there treats her employees like they are tra...

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1

On 11/3/14 at 8:30 pm a customer shopping at Safeway on Church and Market Street was racially discriminated against by...

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Albertsons and Safeway Latest Reviews

Recent published reviews
1

I found out that Albertsons does discriminate people by looks.

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1.8

I was in shopping in your store today I Laramie, Wyoming. We went thought your checker Jessica. I find it kind of...

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1

I found out that Albertsons does discriminate people by looks.

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No votes

At the sandwich deli there were 2 new employees. One of them burnt my sandwich then forgot to put cheese on the new one...

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Albertsons and Safeway Products and Services

Most reviewed product and services
  • Albertsons Manager (48 reviews)
  • Albertsons Cashier (23 reviews)
  • Albertsons Cake (15 reviews)
  • Safeway Manager (61 reviews)
  • Safeway Cashier (29 reviews)
  • Safeway Pharmacy Department (9 reviews)