PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Albertsons and Safeway as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.


Albertsons and Safeway Overview

Total reviews
Company responses
Issues resolved

Safeway was first mentioned on PissedConsumer on May 31, 2007 and since then this brand received 487 reviews. It is 145 reviews more than Albertsons received since Dec 14, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Albertsons customer support team and Safeway customer service.

Albertsons and Safeway Consumer Ratings

87 out of 720 in Food Stores category
89 out of 720 in Food Stores category
Customer service
69 in category
80 in category
Diversity of Products or Services
89 in category
78 in category
Price Affordability
99 in category
85 in category

According to consumer ratings and reviews, Albertsons ranks 2 points higher in the Food Stores category than Safeway. People gave Albertsons 1.9 stars for Customer service criterion in Food Stores category and it is 81 points higher than the worst rated brand in this category. At the same time, Safeway was rated 1.7 stars for Customer service criterion in this category and it is 70 points higher than the worst rated brand in this category. If we look at Diversity of Products or Services criterion, than we see that Safeway has a higher rating than Albertsons. Regarding Price Affordability criterion, consumers gave Albertsons 2.2 stars and it is 65% worse than other in category. Safeway however was rated 2.4 stars and it is 56% worse than other in category.

Albertsons and Safeway Rating Details

Customer service
1.9 (80 reviews)
1.7 (173 reviews)
Reviewer's quote

all liquid soap- out of stock by Friday morning ! called corporate office , left phone # (480-326-8922) customer rep. called back told me product will be in store#3936 Sat. morning...

Edward C

...So, now I get to wait in the happy line for customer service. More time waiting for reimbursement when I wish to be driving home..

Pam C
Diversity of Products or Services
2.5 (70 reviews)
2.6 (139 reviews)
Reviewer's quote

I have been going to the Albertsons store on Southwest Beaverton Hillsdale highway for 30 years the last 2 years every time I'm their sales will not the same as I receipt are you out of everything today of all things you're out of distilled water who ever heard of a storming of distilled water only...

David R

Since Albertsons " absorbed " Safeway, the store has severely gone downhill. They are ALWAYS out of items that I have been shopping for about 25 years now here in Kingman. The Manager should have his face held down in a toilet until the bubbles stop coming up. HE IS A JERK !!! Tell Albertsons to...

Michael J
Price Affordability
2.2 (70 reviews)
2.4 (130 reviews)
Reviewer's quote

...I've been overcharged, ripped off! Albertsons requires customers to download their app and enter your phone number at checkout in order to get the "on sale price" shown in their weekly ads, but often cashiers delete your phone number by mistake without telling you so you get charged way more than you should have at checkout, sometimes...

Chris T

...They're already shady with their prices. Why are the prices online different than in the store? CORRUPT! Save yourself a headache and money and shop at Trader Joes. At least they won't try to price gouge you and the staff is always friendly SUCK IT SAFEWAY!..

Lynette W

Albertsons and Safeway Pros and Cons

  • Most things
  • Location
  • Employees
  • I used to love this store
  • Employees
  • Courtesy
  • Poor customer service
  • Prices of sale items when scanned dont mats ad or signs
  • Manager and new staff
  • Customer service
  • Unprofessional behavior
  • Poor service and high prices

Albertsons and Safeway Most Positive Reviews

Top rated reviews

Went into Albertsons on 17th Street Idaho Falls idaho on Saturday December 5 about 2:30 the lady working in the bakery...


Southwest Safeway needs new management rotten meat always in the meat cases

Albertsons and Safeway Most Critical Reviews

Lowest rated reviews

Hello my name is Spencer. I recently visited Albertsons in Huntington Beach to purchase some groceries, unfortunately...


The unprofessionalism in the Pharmacy (Rivermark) has increased since Kroger took over.
The pharmacy manager knows absol...

Albertsons and Safeway Latest Reviews

Recent published reviews

Six times in the last year, I've been overcharged, ripped off! Albertsons requires customers to download their app and...

Read all 342 reviews

I decided to stop by Safeway to grab a pig of bacon..I knew that's what my mom would want since she's coming in from...

Read all 487 reviews

Albertsons and Safeway Products and Services

Most reviewed product and services
  • Albertsons Manager (46 reviews)
  • Albertsons Cashier (23 reviews)
  • Albertsons Customer Care (22 reviews)
  • Safeway Customer Care (76 reviews)
  • Safeway Manager (58 reviews)
  • Safeway Cashier (29 reviews)