Albertsons vs Kroger
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Albertsons and Kroger as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Albertsons and Kroger Overview
Kroger was first mentioned on PissedConsumer on Aug 12, 2008 and since then this brand received 1124 reviews. It is 780 reviews more than Albertsons received since Dec 14, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Albertsons customer support team and Kroger customer service.
Albertsons and Kroger Consumer Ratings
According to consumer ratings and reviews, Kroger ranks 39 points higher in the Food Stores category than Albertsons. People gave Albertsons 1.9 stars for Customer service criterion in Food Stores category and it is 87 points higher than the worst rated brand in this category. At the same time, Kroger was rated 2 stars for Customer service criterion in this category and it is 103 points higher than the worst rated brand in this category. If we look at Diversity of Products or Services criterion, than we see that Kroger has a higher rating than Albertsons. Regarding Discounts and Special Offers criterion, consumers gave Albertsons 2.3 stars and it is 52% worse than other in category. Kroger however was rated 2.9 stars and it is 79% greater than other in category.
Albertsons and Kroger Rating Details
Albertsons and Kroger Pros and Cons
- Most things
- Location
- Employees
- Near my home
- Friendley and courtous
- Prices
- Poor customer service
- Prices of sale items when scanned dont mats ad or signs
- Manager and new staff
- Customer service
- Customer service skills
- No management
Albertsons and Kroger Most Positive Reviews
Albertsons and Kroger Most Critical Reviews
Albertsons and Kroger Latest Reviews
Albertsons and Kroger Products and Services
- Albertsons Manager (46 reviews)
- Albertsons Cashier (23 reviews)
- Albertsons Customer Care (22 reviews)
- Kroger Manager (131 reviews)
- Kroger Customer Care (128 reviews)
- Kroger Cashier (70 reviews)
How would you compare Albertsons vs Kroger?
I will always go to Albertsons if I'm buying steaks, because the meat department at my local Albertsons is far superior to the one at the local Kroger. But the produce department and bakery at my Kroger is way better than the one at Albertsons, so it's pretty much a wash. I usually go to whichever one is more convenient.