PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Albertsons and Heb as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Albertsons
Heb

Albertsons and Heb Overview

Total reviews
362
456
Company responses
0
0
Issues resolved
1
3

Albertsons and Heb Consumer Ratings

Rank
95 out of 387 in Food Stores category
24 out of 321 in Supermarkets and Malls category
Customer service
75 in category
28 in category
Diversity of Products or Services
102 in category
37 in category
Price Affordability
104 in category
23 in category
Discounts and Special Offers
81 in category
27 in category

Albertsons and Heb Rating Details

Customer service
1.9 (89 reviews)
2.2 (174 reviews)
Reviewer's quote

...On safety and health procedures along with Customer service..

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I posted on this website how there is NO customer service from mgr. FRANCO at the Shary HEB. After posting complaint I called the offices of HEB in San Antonio and spoke with Joseph who seemed to care and assured me someone would call me back in 36-48 hours...

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Diversity of Products or Services
2.5 (81 reviews)
2.9 (149 reviews)
Reviewer's quote

...customers!! At other local grocery stores such as Sprouts ALL of the employees and managers were wearing proper protective gear for safety of customers and products. And they showed caring and kindness to customers. We hope that Albertsons Corporate management has the decency and wherewithal to address this hugely UNACCEPTABLE situation in your...

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...Cancer causing products. They have about 10% of actual food. Then you find bad produce and meat within that amount is rotten or far from rip...

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Price Affordability
2.2 (77 reviews)
3.2 (154 reviews)
Reviewer's quote

...He was also upset that i had written price comparisons on it. So i picked up my papers and proceeded to walk away. I called my doctor on her cellphone and relayed to her what had transpired...

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...FRANCO who claims to be the manager at the Shary HEB refused to sell 10 packs of cigarettes for the carton price. In 50 years of buying cigarettes I have NEVER been to a store that penalizes you for the store opening all the cartons. FRANCO insisted he would charge me the individual pack price...

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Discounts and Special Offers
2.3 (77 reviews)
2.8 (151 reviews)
Reviewer's quote

...they always overcharge and miss discounts. Apparently KATHERINE CASHIER has decided that she will bully, harass and embarrass CUSTOMERS who point out price discrepancies...

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Price gouging greediness they've gone up on their prices and cut out all the sales and coupons during this horrible situation that we are in

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Albertsons and Heb Pros and Cons

Pros
  • Sale items shown in the weekly ad
  • Most things
  • Location
  • All the market personal and checkers
  • Food products
  • Pharmacist shannon
Cons
  • Poor customer service
  • Terrible customer service
  • Prices of sale items when scanned dont mats ad or signs
  • Unsanitary grocery carts
  • Misleading pricing and product
  • Customer service center

Albertsons and Heb Most Positive Reviews

Top rated reviews
4.7

Went into Albertsons on 17th Street Idaho Falls idaho on Saturday December 5 about 2:30 the lady working in the bakery...

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5

my name is ida singleton im 58yrs old been shopping at heb all my life i love when hill country products were...

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4.5

Your potato wedges that are suppose to come in a hot, warm, and FRESH bag were disgusting and HARD like rocks. They tast...

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5

I was in y'all bay area store on July 25..I was checked out by 2young ladies named monique an Cassie. These young ladies...

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Albertsons and Heb Most Critical Reviews

Lowest rated reviews
1

Hello my name is Spencer. I recently visited Albertsons in Huntington Beach to purchase some groceries, unfortunately...

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1

https://www.change.org/p/h-e-b-give-me-back-the-dignity-of-work

Because I have Type 1 Diabetes I have been prevented fr...

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1

The Rosamond calif store is the worst store I have ever gone to.
The manger there treats her employees like they are tra...

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1

I usually use this pharmacy to pick up my prescriptions. Well today i had a situation happen. My car battery died and i...

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Albertsons and Heb Latest Reviews

Recent published reviews
1.7

Hello, I have been in numerous Albertsons here the the Las Vegas Valley.
Your staff on the floor in every department is w...

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No votes

No I am not happy, no one called me and ask what happened..i don't think is the one who replied, which means you would...

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No votes

I was at Albertsons at 8650 Lake Murray BlvdSan Diego, CA 92119 today 5/28/2020 at 14:32pm. When checking out, the store...

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No votes

I can't tell you how many times I have bought the citrus flavor decaffeinated green tea- which I'm allergic to- by...

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Albertsons and Heb Products and Services

Most reviewed product and services
  • Albertsons Manager (48 reviews)
  • Albertsons Cashier (23 reviews)
  • Albertsons Customer Care (23 reviews)
  • Heb Customer Care (46 reviews)
  • Heb Manager (41 reviews)
  • Heb Cashier (26 reviews)