PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Albertsons and Heb as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Albertsons
Heb

Albertsons and Heb Overview

Total reviews
343
427
Company responses
0
0
Issues resolved
1
3

Heb was first mentioned on PissedConsumer on May 30, 2008 and since then this brand received 427 reviews. It is 84 reviews more than Albertsons received since Dec 14, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Heb customer support team than with Albertsons customer service.

Albertsons and Heb Consumer Ratings

Rank
88 out of 720 in Food Stores category
17 out of 614 in Supermarkets and Malls category
Customer service
67 in category
26 in category
Diversity of Products or Services
90 in category
32 in category
Discounts and Special Offers
80 in category
26 in category

Albertsons and Heb Rating Details

Customer service
1.9 (81 reviews)
2.2 (166 reviews)
Reviewer's quote

all liquid soap- out of stock by Friday morning ! called corporate office , left phone # (480-326-8922) customer rep. called back told me product will be in store#3936 Sat. morning...

Edward C

...Treated very poorly by Pharmacist and treated as if the customer is bothering them. I am now running out of medicine and was told they don't know when they will get it, I've been waiting since 11/4/2019, it's 12/10/2019 now..

Leeyah
Diversity of Products or Services
2.5 (71 reviews)
3 (139 reviews)
Reviewer's quote

I have been going to the Albertsons store on Southwest Beaverton Hillsdale highway for 30 years the last 2 years every time I'm their sales will not the same as I receipt are you out of everything today of all things you're out of distilled water who ever heard of a storming of distilled water only...

David R

The quality of meats sold down here is horrible. Sales for other areas of the state are New York steak here we get value beef shoulder that not even my dogs will eat. HEB folded our local stores so our choices are them or Wal Mart. I now drive out of town to buy meat that does not look or taste...

anamous
Discounts and Special Offers
2.3 (70 reviews)
2.8 (145 reviews)
Reviewer's quote

For the past few weeks to couple of months my father in law and I have been receiving poor customer service from the Albertsons Service deli in Lake Forest, Ca. We go there for the $5 Friday hoagie sandwich and fried chicken. But last few weeks we couldn’t get the hoagie because they were always...

Roberta B

Bought a ham, Smithfield, now owned and operated by the Chinese. The Chinese firm has a notably terrible quality reputation. Not surprisingly the ham was 14 pounds and we removed 9 pounds of real fat! Can you believe it. Moreover, there was about 6 oz of liquid remaining in the bag. We weighted it...

Daniel S

Albertsons and Heb Pros and Cons

Pros
  • Most things
  • Location
  • Employees
  • All the market personal and checkers
  • Pharmacist shannon
  • Location
Cons
  • Poor customer service
  • Prices of sale items when scanned dont mats ad or signs
  • Manager and new staff
  • Unsanitary grocery carts
  • Misleading pricing and product
  • Customer service center

Albertsons and Heb Most Positive Reviews

Top rated reviews
4.7

Went into Albertsons on 17th Street Idaho Falls idaho on Saturday December 5 about 2:30 the lady working in the bakery...

5

my name is ida singleton im 58yrs old been shopping at heb all my life i love when hill country products were...

Albertsons and Heb Most Critical Reviews

Lowest rated reviews
1

Hello my name is Spencer. I recently visited Albertsons in Huntington Beach to purchase some groceries, unfortunately...

1

https://www.change.org/p/h-e-b-give-me-back-the-dignity-of-work

Because I have Type 1 Diabetes I have been prevented fr...

Albertsons and Heb Latest Reviews

Recent published reviews
3.5

I went to my PCP yesterday Wednesday December 11 after being released from rehab after surgery. I found out that I have...

Read all 343 reviews
1.6

Consistently treated rudely, medications not ready on time. Runs out of medicine and 10 days later still does not have...

Read all 427 reviews

Albertsons and Heb Products and Services

Most reviewed product and services
  • Albertsons Manager (46 reviews)
  • Albertsons Cashier (23 reviews)
  • Albertsons Customer Care (22 reviews)
  • Heb Customer Care (43 reviews)
  • Heb Manager (41 reviews)
  • Heb Cashier (26 reviews)