PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Alattehotte and Best Buy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Alattehotte
Best Buy

Alattehotte and Best Buy Overview

Total reviews
35
3553
Company responses
0
0
Issues resolved
1
23

Alattehotte and Best Buy Consumer Ratings

Rank
328 out of 1792 in Appliances and Electronics category
312 out of 1792 in Appliances and Electronics category
Customer service
268 in category
276 in category
Diversity of Products or Services
345 in category
205 in category
Exchange, Refund and Cancellation Policy
171 in category
188 in category
Website
258 in category
229 in category

Alattehotte and Best Buy Rating Details

Customer service
1.3 (16 reviews)
1.3 (974 reviews)
Reviewer's quote

I agree with the above that you should AVOID AlatteHotte and Rob, After being a customer for ten years he has turned into liar and a cheat. The internet is filled with stories that, now I can personally say, I too have had the exact same thing happen. I sent my Odea in to be cleaned and serviced he...

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...the TV out I noticed that there was a crack in it I went to go try to return it but it was during the pandemic so they werent taking any returns I called customer service and they explain to me that I had protection on it so I was going to have somebody come in and take a look at the screen Then I was told that it got canceled because they dont cover...

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Diversity of Products or Services
1.9 (12 reviews)
2.3 (682 reviews)
Reviewer's quote

Rob operates a one person shop these days. Over the 10 years we have dealt with him, I find he overstates his skills, takes longer than estimated, and charges more than double for parts. His original assessment and repair was revised after, to his credit, he identified the very same issues that...

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I am not happy with the outcome I have bin buying products from you all my life so has all my family I will make sure none of my family do business with you guys anymore this is such a RIP off store..

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Exchange, Refund and Cancellation Policy
1.6 (12 reviews)
1.5 (747 reviews)
Reviewer's quote

...I finally demanded my machine back along with a refund of the money paid. Yesterday, after almost 5 months, the machine arrived back but it was missing the brew group and power cord, making it completely useless. Refund of what I paid has never been issued...

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...Also that I would have to wait for up to 30 DAYS to receive a refund. Told me that the item wouldnt have been charged unless it was shipped. The money had cleared my account completely well before the label was generated...

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Website
2 (12 reviews)
2.1 (716 reviews)
Reviewer's quote

I do not appreciate the deceptive practices on the website regarding shipping information particularly when next day shipping was even an option despite the fact that the item was not in stock and also that Rob was not truthful with me regarding the status of the order and delivery date. Luckily I...

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29 and it was about $29 on your website so when I arrived to the house I asked again how much it would be for the extra labor he said again $100 I then asked how much a hose normally cost he said $70 and labor $30 I told him I was aware he was dishonest and I walked away before I said anything I...

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Alattehotte and Best Buy Pros and Cons

Pros
  • What they promised
  • Convenient location
  • Wide variety of products
  • Price
Cons
  • Rob
  • Poor customer service
  • Never returned my machine this is thief
  • Poor customer service
  • Terrible delivery
  • Bait-and-switch tactics

Alattehotte and Best Buy Most Positive Reviews

Top rated reviews
5

After exchanging a few emails with Rob at alattehotte.com seeking advice on which Jura to buy, I decided to go for the G...

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5

I brought something from best buy. I went to return it to be told that my item was returned already. If that's so. How...

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4.1

Ordered a Jura machine + starter kit at a great price. Waited months.... always told by Rob.. "its coming, its coming"...

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5

I have spent lots f money on varied items at this best buy. I have been a loyal committed dveoted consumer.
I have alert...

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Alattehotte and Best Buy Most Critical Reviews

Lowest rated reviews
1

On March 2 I placed an order for a new Jura J9 and received an email stating order was processed. But, I realized I...

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1

I called best buy if i can return an item and buy again that day since the price went down $50. They told me they can ta...

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1

They lie, they string you along, they charge your credit card & they don't deliver. I called Alattehotte 6 weeks ago...

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1

Today I went to Best Buy because they had a great deal for Ipad mini. I went in with my sisters because they wanted one...

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Alattehotte and Best Buy Latest Reviews

Recent published reviews
2.4

Rob operates a one person shop these days. Over the 10 years we have dealt with him, I find he overstates his skills,...

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1

I am not happy with the outcome I have bin buying products from you all my life so has all my family I will make sure...

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1

They never returned my coffee machine and kept my money.

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3.8

I cracked my screen on my Series 3 Apple Watch that I’ve had for less then a year. I called for 2 days to get ahold of...

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Alattehotte and Best Buy Products and Services

Most reviewed product and services
  • Alattehotte Coffee Machine Repair (7 reviews)
  • Alattehotte Shipping Service (5 reviews)
  • Best Buy Customer Care (309 reviews)
  • Best Buy Manager (222 reviews)
  • Best Buy Shipping Service (99 reviews)