PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Alattehotte and Best Buy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Alattehotte
Best Buy

Alattehotte and Best Buy Overview

Total reviews
33
3253
Company responses
0
0
Issues resolved
0
22

Best Buy was first mentioned on PissedConsumer on Aug 5, 2007 and since then this brand received 3253 reviews. It is 3220 reviews more than Alattehotte received since Mar 22, 2010.

Alattehotte and Best Buy Consumer Ratings

Rank
281 out of 2894 in Appliances and Electronics category
272 out of 2894 in Appliances and Electronics category
Customer service
228 in category
249 in category
Website
239 in category
204 in category
Staff
301 in category
200 in category

According to consumer ratings and reviews, Best Buy ranks 9 points higher in the Appliances and Electronics category than Alattehotte. People gave Alattehotte 1.3 stars for Customer service criterion in Appliances and Electronics category and it is 418 points higher than the worst rated brand in this category. At the same time, Best Buy was rated 1.3 stars for Customer service criterion in this category and it is 397 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Best Buy has a higher rating than Alattehotte. Regarding Staff criterion, consumers gave Alattehotte 1.2 stars and it is 53% greater than other in category. Best Buy however was rated 1.6 stars and it is 69% greater than other in category.

Alattehotte and Best Buy Rating Details

Customer service
1.3 (15 reviews)
1.3 (821 reviews)
Reviewer's quote

I agree with the above that you should AVOID AlatteHotte and Rob, After being a customer for ten years he has turned into liar and a cheat. The internet is filled with stories that, now I can personally say, I too have had the exact same thing happen. I sent my Odea in to be cleaned and serviced he...

Myleah

...Late delivery of purchase after assuring me my order would be delivered early! HORRIBLE customer service. IF you can find a contact number on their lousy website (more later), 90-min wait. Online chat? MUCH better - only a 50-minute wait...

PissedConsumer1725455
Website
2 (12 reviews)
2.1 (606 reviews)
Reviewer's quote

I do not appreciate the deceptive practices on the website regarding shipping information particularly when next day shipping was even an option despite the fact that the item was not in stock and also that Rob was not truthful with me regarding the status of the order and delivery date. Luckily I...

PissedConsumer564259

I will spend every spare moment i have writing reviews on every website i can find explaining how the associates treat customers at this location. I have never felt so disrespected and absolutely humiliated when making a $700 purchase at a store and before this experience I only went to Best Buy...

Garold
Staff
1.2 (11 reviews)
1.6 (607 reviews)
Reviewer's quote

Can I give less than 1 star? Avoid these guys at all costs. Unresponsive. My experience is similar to other recent reviews: I sent in my Saeco machine for repair in mid December of 2018 and prepaid them almost $300. The next 4 months were nothing but excuses and varying stories, mostly that their...

Marcelo R

...I explained the screen issue to store staff and was expecting exchange. The store staff DECLINED the return/exchange because there is some internal damage to screen which we cannot see from eyes. I repeat there is no crack or any external damage to TV/Screen which you can see...

Jaremy

Alattehotte and Best Buy Pros and Cons

Pros
  • What they promised
  • Convenient location
  • Wide variety of products
  • Price
Cons
  • Rob
  • Poor customer service
  • Never returned my machine this is thief
  • Poor customer service
  • Terrible delivery
  • Bait-and-switch tactics

Alattehotte and Best Buy Most Positive Reviews

Top rated reviews
5

After exchanging a few emails with Rob at alattehotte.com seeking advice on which Jura to buy, I decided to go for the G...

5

I brought something from best buy. I went to return it to be told that my item was returned already. If that's so. How...

Alattehotte and Best Buy Most Critical Reviews

Lowest rated reviews
1

On March 2 I placed an order for a new Jura J9 and received an email stating order was processed. But, I realized I...

1

I called best buy if i can return an item and buy again that day since the price went down $50. They told me they can ta...

Alattehotte and Best Buy Latest Reviews

Recent published reviews
1.5

Can I give less than 1 star? Avoid these guys at all costs. Unresponsive. My experience is similar to other recent...

Read all 33 reviews
1.8

Best Buy. Late delivery of purchase after assuring me my order would be delivered early!
HORRIBLE customer service. IF yo...

Read all 3253 reviews

Alattehotte and Best Buy Products and Services

Most reviewed product and services
  • Alattehotte Coffee Machine Repair (7 reviews)
  • Alattehotte Shipping Service (5 reviews)
  • Best Buy Customer Care (292 reviews)
  • Best Buy Manager (217 reviews)
  • Best Buy Shipping Service (88 reviews)