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Alaska Airlines

Transport
  • 0 ISSUES RESOLVED
  • 49 TOTAL REVIEWS
  • $20.1K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.8
Customer service
Website
Number of Destinations
Exchange, Refund and Cancellation Policy
Staff

No items

Customers don't like

  • Check-in service4
  • Customer and gate service3
  • Misleading instructions2
  • Return policy1
  • Service by airline and gate agent at sant rosa airport1
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Travelocity

Travel Agencies
  • 0 ISSUES RESOLVED
  • 570 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $846 AVERAGE LOSS
1.4
Customer service
Website
Number of Destinations
Exchange, Refund and Cancellation Policy
Staff
  • Will never use again 10
  • E-mail confirmation 3
  • Prices 3
  • Website 3
  • Nice customer service people 1

Customers don't like

  • Poor customer service23
  • Outright lies10
  • Horrible interaction experience7
  • Huge hassle7
  • Policies5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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