Alaska Airlines vs Frontier Airlines

Start a new comparison
Delete

Alaska Airlines

Transport
  • 0 ISSUES RESOLVED
  • 46 TOTAL REVIEWS
  • $18.5K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.8
Customer service
Number of Destinations
Website
Exchange, Refund and Cancellation Policy
Staff

No items

Customers don't like

  • Check-in service3
  • Customer and gate service2
  • Anything about the curbside check-in service1
  • Return policy1
  • Misleading instructions1

Products by Alaska Airlines

No items

Delete
  • 3 ISSUES RESOLVED
  • 519 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $664 AVERAGE LOSS
1.5
Customer service
Number of Destinations
Website
Exchange, Refund and Cancellation Policy
Staff
  • Low fares 5
  • Flight attendant 5
  • Airport location 4
  • It till new owner came 4
  • Getting off the plane 3

Customers don't like

  • Unacceptable customer service48
  • Baggage fees11
  • Paying to change flights9
  • Useless employees9
  • Charges7

Products by Frontier Airlines

No items

Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Add your nickname and location
Post Comment
Cancel
Be first to start a discussion.