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Alaska Airlines

Transport
  • 0 ISSUES RESOLVED
  • 46 TOTAL REVIEWS
  • $18.5K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.8
Customer service
Number of Destinations
Website
Exchange, Refund and Cancellation Policy
Staff

No items

Customers don't like

  • Check-in service3
  • Customer and gate service2
  • Anything about the curbside check-in service1
  • Return policy1
  • Misleading instructions1
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Allegiant Air

Transport
  • 8 ISSUES RESOLVED
  • 1125 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $3.7K AVERAGE LOSS
1.6
Customer service
Number of Destinations
Website
Exchange, Refund and Cancellation Policy
Staff
  • Convenience of airport 15
  • Price 14
  • Arived alive 10
  • Pricing 10
  • Nice stewardess 9

Customers don't like

  • Poor customer service55
  • Lack of communication28
  • Uncaring staff25
  • Customer service20
  • Extreme flight delays13
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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