PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Alamo and Sixt as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Alamo
Sixt

Alamo and Sixt Overview

Total reviews
232
246
Company responses
0
0
Issues resolved
5
3

Sixt was first mentioned on PissedConsumer on Dec 11, 2012 and since then this brand received 246 reviews. It is 14 reviews more than Alamo received since Mar 28, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Alamo customer support team than with Sixt customer service.

Alamo and Sixt Consumer Ratings

Rank
58 out of 892 in Rentals category
89 out of 892 in Rentals category
Customer service
50 in category
55 in category
Product or Service Quality
41 in category
51 in category
Price Affordability
45 in category
65 in category

According to consumer ratings and reviews, Alamo ranks 31 points higher in the Rentals category than Sixt. People gave Alamo 1.3 stars for Customer service criterion in Rentals category and it is 125 points higher than the worst rated brand in this category. At the same time, Sixt was rated 1.2 stars for Customer service criterion in this category and it is 120 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Alamo has a higher rating than Sixt. Regarding Price Affordability criterion, consumers gave Alamo 2.1 stars and it is 74% greater than other in category. Sixt however was rated 1.9 stars and it is 63% greater than other in category.

Alamo and Sixt Rating Details

Customer service
1.3 (95 reviews)
1.2 (164 reviews)
Reviewer's quote

BIGGEST MISTAKE!’ I called customer service two weeks before I left my home in Alabama and when I asked the question, can I use my debit card to rent a car, I was told yes mam you sure can! NOT , because I still had a Arkansas drivers license I was told you much have a major credit card to rent a...

Patricia L

...Worst customer service I've ever seen..

PissedConsumer1723370
Product or Service Quality
1.7 (70 reviews)
1.5 (146 reviews)
Reviewer's quote

I stupidly left 3 garments on the front passenger seat when I returned the car. I have called repeatedly and made a formal loss statement at their lost and found email site. Nothing helps. I talk until I’m blue in the face, and no one cares. The items had to have been removed from the car THAT SAME...

Kathleen R

We flew 18 hours from Seattle- the plan was late . After arriving at Malta airport had to spend another 30 min in line for car. Finnaly, we were announced that we are later for business hours ( that was 17:30 ) and had to pay additional 17 euros. I try to argue that there was a sign of business...

Dmitri G
Price Affordability
2.1 (62 reviews)
1.9 (131 reviews)
Reviewer's quote

...to the rental counter the line for Budget had 15 people ahead of me so I walked over to the Alamo counter which was empty , showed them my reservation and price and they did their best to match it. Today is Feb12th and just got a phone call from Alamo saying my rental was due back three days ago. I looked at the...

Edward G

...The agents have a range of prices on their screen they can charge you. They will start with the highest rate and come down if you reject the price. The vehicle you book is rarely the one you will get as they do not manage their fleet efficiently...

PissedConsumer1522142

Alamo and Sixt Pros and Cons

Pros
  • Clean car
  • Car we reserved
  • Selection of cars
  • Online offer
  • Free shuttle van
  • Apparent price
Cons
  • Customer service
  • Extremely unhlepful customer service
  • How i was treated
  • Customer service
  • Rude customer service
  • Lied about special deal then charged exorbitant fees

Alamo and Sixt Most Positive Reviews

Top rated reviews
5

Traveling on Offical military orders for a medical appt, I was refused a rental at the counter by Alamo. When I asked...

5

We contacted the Venice Branch and they were extremely nice and helpful. They even set us up so we could drop off at...

Alamo and Sixt Most Critical Reviews

Lowest rated reviews
1

I have recently returned from orlando and had hired a car from Alamo. On arrival at orlando I was told that the...

1

I strongly advise against using the rent a car company SIXT. The main reasons are that they tacked on additional fees o...

Alamo and Sixt Latest Reviews

Recent published reviews
1

I was reserved for a car with Little Rock Clinton National Airport on 11/29/19. BIGGEST MISTAKE!’ I called customer...

Read all 232 reviews
1.5

First and last time renting from Sixt .Received the incorrect vehicle at Lisbon Airport.The vehicle was full of damages...

Read all 246 reviews

Alamo and Sixt Products and Services

Most reviewed product and services
  • Alamo Car Rental (144 reviews)
  • Alamo Customer Care (12 reviews)
  • Alamo Car Rental Booking (11 reviews)
  • Sixt Car Rental (135 reviews)
  • Sixt Car Rental Booking (16 reviews)
  • Sixt Customer Care (14 reviews)