PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Alamo and Sixt as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Alamo
1.7
Sixt
1.6
Alamo
Sixt

Alamo and Sixt Overview

Total reviews 276 328
Company responses 0 0
Issues resolved 5 3

Alamo and Sixt Consumer Ratings

Rank
76 out of 393 in Rentals category
98 out of 393 in Rentals category
Customer service
64 in category
73 in category
Product or Service Quality
48 in category
59 in category
Price Affordability
60 in category
89 in category
Location
40 in category
49 in category

Alamo and Sixt Rating Details

Customer service
1.3 (116 reviews)
1.2 (192 reviews)
Reviewer's quote

...In addition, I contacted their customer service dept the same day, dec 21, and was told a supervisor would contact me. As of todays date, dec 30, I have yet to hear from them. Horrible service from every angle...

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...You got nothing they can do but if I wait till Monday when my trip will almost be over you can call customer service Monday-Friday till 5pm. How does that help me now!! Thanks but no thanks will stick to enterprise!..

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Product or Service Quality
1.8 (90 reviews)
1.6 (179 reviews)
Reviewer's quote

...But when I called Wednesday to make sure If I may drop off at Fort Lauderdale, customer service agent told me that I have to pay extra 1600 . ( I already paid 684 dollars). I tried to speak to somebody (I called 5 times) to help me out...

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...No customer service on phone. No response to multiple emails. Was charged for a rental despite attempting to cancel...

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Price Affordability
2.2 (83 reviews)
1.9 (165 reviews)
Reviewer's quote

...64 for one gallon of gas! The posted price when I picked up the car was three something. Really? $37. 64 for one gallon??? I was offered a flat rate for an entire tank but did not choose this option...

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...Then he brought her back and rented her a car at a more expensive price $500 + 1000 deposit and the rental was prepaid by me. You should at least, refund her money as it was paid in advance. I still am appalled that she was treated this way..

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Location
2.6 (79 reviews)
2.4 (170 reviews)
Reviewer's quote

...It is Monday (Martin Luther King Day) and I was still trying to contact someone at the airport location without any luck. Early in the AFTERNOON I finally received a call from KATE. She was very considerate, empathic and courteous...

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...second his sales pitched sounded more like a highway robbery than a professional location. He said I would also have to get their auto insurance...

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Alamo and Sixt Pros and Cons

Pros
  • Clean car
  • Car we reserved
  • Selection of cars
  • Online offer
  • That they were at the airport
  • Apparent price
Cons
  • Customer service
  • Extremely unhlepful customer service
  • Lie was told
  • Customer service
  • Lack of complaint resolution
  • Rude customer service- charges for no service

Alamo and Sixt Most Positive Reviews

Top rated reviews
5

Traveling on Offical military orders for a medical appt, I was refused a rental at the counter by Alamo. When I asked...

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5

We contacted the Venice Branch and they were extremely nice and helpful. They even set us up so we could drop off at...

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4.3

We have been renting from Alamo for MANY years. Have never had an issue. Until now. Our plane was late, and when we a...

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5

Hi! I went on vacation to Miami. March 6-9. Rented a Mercedes and put down a $500 deposit and was told i would receive...

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Alamo and Sixt Most Critical Reviews

Lowest rated reviews
1

I accidentally scratched my Alamo rental car back in May 2014. I did inform the Alamo agent about this, and he charged...

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1

I strongly advise against using the rent a car company SIXT. The main reasons are that they tacked on additional fees o...

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1

I reserved a car for the weekend for $131.00. When my daughter in-law went to get the car she was told that the car...

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1

I reserved and paid for a Mercedes online and when I go to the counter they told me they did not have that car available...

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Alamo and Sixt Latest Reviews

Recent published reviews
1

Hello and Good Evening,
I am writing in reference to the above-mentioned rental agreement. I have tried to resolve a disp...

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2.3

I had rented a car using s discount Coupon from the deutschebahn for the 27th at Passau Hbf after getting a confirmation...

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No votes

Hello,
I had a reservation at Mia airport c# 132767****
I made a reservation throw airlinecrewdiscount web since I am a cr...

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1

I had a car reservation at Indianapolis airport but was weather delay in Baltimore due to severe weather. Sixt...

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