PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Alamo and Sixt as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Alamo
Sixt

Alamo and Sixt Overview

Total reviews
257
289
Company responses
0
0
Issues resolved
5
3

Alamo and Sixt Consumer Ratings

Rank
72 out of 389 in Rentals category
90 out of 389 in Rentals category
Customer service
60 in category
66 in category
Product or Service Quality
41 in category
52 in category
Price Affordability
55 in category
81 in category
Location
39 in category
50 in category

Alamo and Sixt Rating Details

Customer service
1.3 (106 reviews)
1.2 (180 reviews)
Reviewer's quote

...Called customer service for roadside assistance and were told to go to the nearest Enterprise/Alamo location in Jacksonville. The location they sent us was closed, and they did not know about it. Then they sent us to the airport location which was packed with noone to assist...

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...Customer service was not taking calls, recording recommended contacting via email. I sent several emails between July 12th - 15th for a July 16th reservation. I received auto reply responses, but no further communication..

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Product or Service Quality
1.8 (81 reviews)
1.6 (164 reviews)
Reviewer's quote

...The system showed Service light and battery low. Weve only been here 5 mins, so Im really confused on why it isnt cranking. We call roadside assistance and was put on hold for 20 mins...

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...customer service hangs up on me lies to me and is flat out rude..

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Price Affordability
2.2 (74 reviews)
1.9 (148 reviews)
Reviewer's quote

...64 for one gallon of gas! The posted price when I picked up the car was three something. Really? $37. 64 for one gallon??? I was offered a flat rate for an entire tank but did not choose this option...

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...Then he brought her back and rented her a car at a more expensive price $500 + 1000 deposit and the rental was prepaid by me. You should at least, refund her money as it was paid in advance. I still am appalled that she was treated this way..

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Location
2.5 (70 reviews)
2.4 (153 reviews)
Reviewer's quote

...We arrived at the rental location at 9:50. It is now 11am and they keep giving excuses. We having been renting cars for awhile...

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...second his sales pitched sounded more like a highway robbery than a professional location. He said I would also have to get their auto insurance...

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Alamo and Sixt Pros and Cons

Pros
  • Clean car
  • Car we reserved
  • Selection of cars
  • Online offer
  • That they were at the airport
  • Price before i was robbed
Cons
  • Customer service
  • Extremely unhlepful customer service
  • How i was treated
  • Customer service
  • Lack of complaint resolution
  • Rude customer service

Alamo and Sixt Most Positive Reviews

Top rated reviews
5

Traveling on Offical military orders for a medical appt, I was refused a rental at the counter by Alamo. When I asked...

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5

We contacted the Venice Branch and they were extremely nice and helpful. They even set us up so we could drop off at...

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4.3

We have been renting from Alamo for MANY years. Have never had an issue. Until now. Our plane was late, and when we a...

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5

Hi! I went on vacation to Miami. March 6-9. Rented a Mercedes and put down a $500 deposit and was told i would receive...

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Alamo and Sixt Most Critical Reviews

Lowest rated reviews
1

I accidentally scratched my Alamo rental car back in May 2014. I did inform the Alamo agent about this, and he charged...

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1

I strongly advise against using the rent a car company SIXT. The main reasons are that they tacked on additional fees o...

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1

I reserved a car for the weekend for $131.00. When my daughter in-law went to get the car she was told that the car...

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1

I reserved and paid for a Mercedes online and when I go to the counter they told me they did not have that car available...

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Alamo and Sixt Latest Reviews

Recent published reviews
1

Hi my name is Mohammed Adeys . My email address is moeadeys@gmail.com. I rented a car yesterday from San Diego, ca to...

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1

I rented a car a the Ft. lauderdale location and my wife was to pick it up as she was arriving before me. I called...

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1

Hi my name is Mohammed Adeys. I had a problem with the car I rented yesterday from San Diego, ca to San Jose, ca. I had...

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1

I have 200 dollars missing from my account now

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Alamo and Sixt Products and Services

Most reviewed product and services
  • Alamo Car Rental (153 reviews)
  • Alamo Customer Care (12 reviews)
  • Alamo Car Rental Booking (11 reviews)
  • Sixt Car Rental (149 reviews)
  • Sixt Car Rental Booking (17 reviews)
  • Sixt Customer Care (14 reviews)