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Alamo

Rentals
  • 4 ISSUES RESOLVED
  • 208 TOTAL REVIEWS
  • $33.2K CLAIMED LOSSES
  • $415 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Location
Reliability
  • Clean car 5
  • Selection of cars 3
  • Car we reserved 3
  • Staff and price policy 1
  • Nice friendly employees 1

Customers don't like

  • Customer service7
  • Representation of charges2
  • How i was treated2
  • There procedure when reporting stolen item from rental1
  • Them giving my car away after i reserved and paid for it1
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Sixt

Rentals
  • 3 ISSUES RESOLVED
  • 209 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Location
Reliability
  • Online offer 5
  • Free shuttle van 3
  • Apparent price 3
  • Nice car 2
  • Location in amsterdam 2

Customers don't like

  • Customer service15
  • Rude customer service4
  • Lied about special deal then charged exorbitant fees4
  • Lies they told me3
  • Company3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
#1362652

Sadly I regard all car hire companies with deep well founded suspicion. They have no idea of customer service and it is normal that the price I finally pay is way higher than the price I though I had agreed to. What makes me really sad is when you read the carefully selected customer reviews on their own web sites you are led to believe that they are wonderful - there is so much dishonesty in this industry......