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Alamo

Rentals
  • 4 ISSUES RESOLVED
  • 193 TOTAL REVIEWS
  • $32.5K CLAIMED LOSSES
  • $411 AVERAGE LOSS
1.8
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
Location
  • Clean car 5
  • Selection of cars 3
  • Car we reserved 3
  • Staff and price policy 1
  • See note 1

Customers don't like

  • Customer service4
  • Representation of charges2
  • There procedure when reporting stolen item from rental1
  • Them giving my car away after i reserved and paid for it1
  • Their service1
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RelayRides

Rentals
  • 1 ISSUES RESOLVED
  • 79 TOTAL REVIEWS
  • $39.4K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
2.1
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
Location
  • Website ease of use 2
  • dealing with owners 1
  • Website dashboard 1
  • Excellent customer service 1
  • Dealing with renters 1

Customers don't like

  • Unprofessional and accusotory4
  • Communication4
  • Customer service3
  • Scam artist owners2
  • Relay rides evasive policies for damage claims2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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