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Alamo

Rentals
  • 3 ISSUES RESOLVED
  • 186 TOTAL REVIEWS
  • $26.2K CLAIMED LOSSES
  • $345 AVERAGE LOSS
1.7
Customer service
Discounts and Special Offers
Diversity of Products or Services
Website
Location
  • Clean car 5
  • Car we reserved 3
  • Selection of cars 2
  • See note 1
  • Staff and price policy 1

Customers don't like

  • Customer service4
  • Representation of charges2
  • Their service1
  • There procedure when reporting stolen item from rental1
  • Them giving my car away after i reserved and paid for it1
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RelayRides

Rentals
  • 1 ISSUES RESOLVED
  • 79 TOTAL REVIEWS
  • $39.4K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
2.1
Customer service
Discounts and Special Offers
Diversity of Products or Services
Website
Location
  • Website ease of use 2
  • Dealing with renters 1
  • Excellent customer service 1
  • Website dashboard 1
  • dealing with owners 1

Customers don't like

  • Communication4
  • Unprofessional and accusotory4
  • Customer service3
  • Relay rides evasive policies for damage claims2
  • Scam artist owners2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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