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Alamo

Rentals
  • 3 ISSUES RESOLVED
  • 184 TOTAL REVIEWS
  • $26.2K CLAIMED LOSSES
  • $345 AVERAGE LOSS
1.7
Customer service
Discounts and Special Offers
Diversity of Products or Services
Website
Location
  • Clean car 5
  • Car we reserved 3
  • Selection of cars 2
  • See note 1
  • Staff and price policy 1

Customers don't like

  • Customer service4
  • Representation of charges2
  • Their service1
  • There procedure when reporting stolen item from rental1
  • Them giving my car away after i reserved and paid for it1
Delete
  • 3 ISSUES RESOLVED
  • 417 TOTAL REVIEWS
  • $36.1K CLAIMED LOSSES
  • $249 AVERAGE LOSS
1.4
Customer service
Discounts and Special Offers
Diversity of Products or Services
Website
Location
  • Original rate 7
  • Advertised rate 5
  • Unethical hidden charges 4
  • Reserving online 3
  • Woman at the counter 2

Customers don't like

  • Concept to cheat people4
  • Poor vehicles3
  • Unethical employees3
  • Unexpected add ons upon return3
  • Useless customer service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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