Alamo vs Payless Car Rental

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Alamo

Rentals
  • 3 ISSUES RESOLVED
  • 166 TOTAL REVIEWS
  • $25.2K CLAIMED LOSSES
  • $350 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Discounts and Special Offers
Website
Location
  • Clean car 4
  • Car we reserved 3
  • Selection of cars 2
  • See note 1
  • Staff and price policy 1

Customers don't like

  • Being lied to6
  • Customer service5
  • Being induced to error3
  • Representation of charges3
  • Customer service added charges3

Products by Alamo

No items

Delete
  • 3 ISSUES RESOLVED
  • 384 TOTAL REVIEWS
  • $34.9K CLAIMED LOSSES
  • $253 AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Discounts and Special Offers
Website
Location
  • Original rate 6
  • Advertised rate 5
  • Reserving online 3
  • Unethical hidden charges 3
  • Woman at the counter 2

Customers don't like

  • Concept to cheat people13
  • Terrible customer service12
  • Rude employees6
  • Useless customer service6
  • Upselling and unwanted charge6

Products by Payless Car Rental

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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