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Alamo

Rentals
  • 3 ISSUES RESOLVED
  • 190 TOTAL REVIEWS
  • $31.9K CLAIMED LOSSES
  • $409 AVERAGE LOSS
1.8
Customer service
Discounts and Special Offers
Diversity of Products or Services
Website
Location
  • Clean car 5
  • Selection of cars 3
  • Car we reserved 3
  • Staff and price policy 1
  • See note 1

Customers don't like

  • Customer service4
  • Representation of charges2
  • There procedure when reporting stolen item from rental1
  • Them giving my car away after i reserved and paid for it1
  • Their service1
Delete
  • 3 ISSUES RESOLVED
  • 423 TOTAL REVIEWS
  • $36.8K CLAIMED LOSSES
  • $250 AVERAGE LOSS
1.4
Customer service
Discounts and Special Offers
Diversity of Products or Services
Website
Location
  • Original rate 7
  • Advertised rate 5
  • Unethical hidden charges 4
  • Reserving online 3
  • Woman at the counter 2

Customers don't like

  • Concept to cheat people4
  • Useless customer service3
  • Unexpected add ons upon return3
  • Unethical employees3
  • Poor vehicles3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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