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Alamo

Rentals
  • 3 ISSUES RESOLVED
  • 178 TOTAL REVIEWS
  • $25.9K CLAIMED LOSSES
  • $349 AVERAGE LOSS
1.7
Customer service
Discounts and Special Offers
Diversity of Products or Services
Website
Location
  • Clean car 4
  • Car we reserved 3
  • Selection of cars 2
  • See note 1
  • Staff and price policy 1

Customers don't like

  • Customer service4
  • Representation of charges2
  • Their service1
  • There procedure when reporting stolen item from rental1
  • Them giving my car away after i reserved and paid for it1
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Hertz

Rentals
  • 3 ISSUES RESOLVED
  • 614 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $476 AVERAGE LOSS
1.6
Customer service
Discounts and Special Offers
Diversity of Products or Services
Website
Location
  • Cleanliness of vehicle 5
  • At the moment not much 4
  • Pathetic 4
  • Picking up the vehicle was ok 2
  • Unless you are very careful 2

Customers don't like

  • Overcharged4
  • Customer service4
  • Incorrect bill3
  • Poor customer service3
  • Lied about returning policy and no reply to complaint3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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