Alamo vs Hertz

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Alamo

Rentals
  • 3 ISSUES RESOLVED
  • 166 TOTAL REVIEWS
  • $25.2K CLAIMED LOSSES
  • $350 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
Location
  • Clean car 4
  • Car we reserved 3
  • Selection of cars 2
  • See note 1
  • Staff and price policy 1

Customers don't like

  • Being lied to6
  • Customer service5
  • Being induced to error3
  • Representation of charges3
  • Customer service added charges3

Products by Alamo

No items

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Hertz

Rentals
  • 2 ISSUES RESOLVED
  • 578 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $472 AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
Location
  • Pathetic 4
  • At the moment not much 4
  • Cleanliness of vehicle 4
  • Picking up the vehicle was ok 2
  • Unless you are very careful 2

Customers don't like

  • Customer service12
  • Awful customer service7
  • Bad customer service7
  • Overcharged7
  • Overcharging customer5

Products by Hertz

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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