PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Green Motion and Alamo as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Green Motion
Alamo

Green Motion and Alamo Overview

Total reviews
170
257
Company responses
0
0
Issues resolved
1
5

Green Motion and Alamo Consumer Ratings

Rank
122 out of 389 in Rentals category
72 out of 389 in Rentals category
Customer service
No votes
60 in category
Product or Service Quality
No votes
41 in category
Billing Practices
No votes
35 in category
Location
No votes
39 in category

Green Motion and Alamo Rating Details

Customer service
No votes
1.3 (106 reviews)
Reviewer's quote

...Customer service personnel who receive rentals are unaware of the company procedures or schedules for shuttles..

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...Called customer service for roadside assistance and were told to go to the nearest Enterprise/Alamo location in Jacksonville. The location they sent us was closed, and they did not know about it. Then they sent us to the airport location which was packed with noone to assist...

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Product or Service Quality
No votes
1.8 (81 reviews)
Reviewer's quote

...I rent cars every month, and this is by far the most unprofessional service I’ve seen..

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...The system showed Service light and battery low. Weve only been here 5 mins, so Im really confused on why it isnt cranking. We call roadside assistance and was put on hold for 20 mins...

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Billing Practices
No votes
1.6 (64 reviews)
Reviewer's quote

...The supplemental insurance cost more than the total coverage of the rental car !! Even on the day I returned the car, I had to wait for another customer to finish yelling at them, again about the billing and the contract. This is a prevalent thing with them, apparently. ..

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...Their procedure/rationale makes about as much sense as their timeline: accusing me over a month after the fact, billing me 7 wks. later..

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Location
No votes
2.6 (68 reviews)
Reviewer's quote

...They had no idea what I'd booked (didn't notice on receiving the car they booked me back into same location, when I'd booked one way). Very limited mileage unless you pay £6 a day extra. They are not green...

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...We arrived at the rental location at 9:50. It is now 11am and they keep giving excuses. We having been renting cars for awhile...

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Green Motion and Alamo Pros and Cons

Pros
  • Life before i came across green motion
  • Car ok
  • Shuttle bus service
  • Clean car
  • Car we reserved
  • Selection of cars
Cons
  • Customer service
  • Staff not helpful resolving issue
  • Pricing scam
  • Customer service
  • Extremely unhlepful customer service
  • How i was treated

Green Motion and Alamo Most Positive Reviews

Top rated reviews
No votes
5

Traveling on Offical military orders for a medical appt, I was refused a rental at the counter by Alamo. When I asked...

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No votes
4.3

We have been renting from Alamo for MANY years. Have never had an issue. Until now. Our plane was late, and when we a...

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Green Motion and Alamo Most Critical Reviews

Lowest rated reviews
1

I am renting cars on a weekly basis. These guys are just trying to make money by making you pay for damages you didn't i...

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1

I accidentally scratched my Alamo rental car back in May 2014. I did inform the Alamo agent about this, and he charged...

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1

Hundreds of people have been cheated of this company. I do not understand how it is possible for this company to survive...

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1

I reserved a car for the weekend for $131.00. When my daughter in-law went to get the car she was told that the car...

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Green Motion and Alamo Latest Reviews

Recent published reviews
2

I booked for 8 days. Arrived 545-6pm to get the car and was told everything is ok check the car the following day when...

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No votes

We were supposed to get a premium crossover and were looking forward to that. Unfortunately, not only we got a...

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1

Hi.
I was reluctant to give them even one star. My advise to everyone who wants.. sorry considers using this company plea...

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3.8

Car dropped off and payment was due of a certain amount and its paid. I would like to be able to get off the Do Not Rent...

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Green Motion and Alamo Products and Services

Most reviewed product and services
  • Green Motion Car Rental (356 reviews)
  • Green Motion Car Rental Booking (28 reviews)
  • Green Motion Customer Care (21 reviews)
  • Alamo Car Rental (153 reviews)
  • Alamo Customer Care (12 reviews)
  • Alamo Car Rental Booking (11 reviews)