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Alamo

Rentals
  • 3 ISSUES RESOLVED
  • 170 TOTAL REVIEWS
  • $25.2K CLAIMED LOSSES
  • $350 AVERAGE LOSS
1.7
Customer service
Discounts and Special Offers
Website
Diversity of Products or Services
Location
  • Clean car 4
  • Car we reserved 3
  • Selection of cars 2
  • See note 1

Customers don't like

  • Being lied to6
  • Customer service5
  • Being induced to error3
  • Representation of charges3
  • Customer service added charges3
Delete
  • 1 ISSUES RESOLVED
  • 165 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
1.6
Customer service
Discounts and Special Offers
Website
Diversity of Products or Services
Location
  • Price 6
  • Vehicle quailty was adequate 3
  • Vehicle quality 3
  • Gill lopez went above and beyond to help 1
  • Tony was very friendly 1

Customers don't like

  • Customer service11
  • Problem solving9
  • Failure to provide alternatives7
  • Unprofessional7
  • Customer relations6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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