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Alamo

Rentals
  • 3 ISSUES RESOLVED
  • 187 TOTAL REVIEWS
  • $26.9K CLAIMED LOSSES
  • $349 AVERAGE LOSS
1.7
Customer service
Discounts and Special Offers
Website
Diversity of Products or Services
Location
  • Clean car 5
  • Car we reserved 3
  • Selection of cars 2
  • See note 1
  • Staff and price policy 1

Customers don't like

  • Customer service4
  • Representation of charges2
  • Their service1
  • There procedure when reporting stolen item from rental1
  • Them giving my car away after i reserved and paid for it1
Delete
  • 1 ISSUES RESOLVED
  • 183 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
1.6
Customer service
Discounts and Special Offers
Website
Diversity of Products or Services
Location
  • Price 6
  • Vehicle quailty was adequate 3
  • Vehicle quality 3
  • Gill lopez went above and beyond to help 1
  • Tony was very friendly 1

Customers don't like

  • Problem solving7
  • Customer service6
  • Failure to provide alternatives5
  • Supervisor assistance3
  • Unprofessional3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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