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Alamo

Rentals
  • 3 ISSUES RESOLVED
  • 173 TOTAL REVIEWS
  • $25.8K CLAIMED LOSSES
  • $354 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Location
  • Clean car 4
  • Car we reserved 3
  • Selection of cars 2
  • See note 1
  • Staff and price policy 1

Customers don't like

  • Customer service6
  • Being lied to6
  • Being induced to error3
  • Representation of charges3
  • Customer service added charges3
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Avis

Rentals
  • 3 ISSUES RESOLVED
  • 447 TOTAL REVIEWS
  • $89.3K CLAIMED LOSSES
  • $472 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Location
  • Car 5
  • Never use avis again 5
  • Price 4
  • Location 3
  • One way rental free 2

Customers don't like

  • Poor customer service15
  • Customer service13
  • Dealing with customer service9
  • Underhand costs applied9
  • Overcharged6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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