Alamo vs Avis

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Alamo

Rentals
  • 3 ISSUES RESOLVED
  • 167 TOTAL REVIEWS
  • $25.2K CLAIMED LOSSES
  • $350 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Location
  • Clean car 4
  • Car we reserved 3
  • Selection of cars 2
  • See note 1
  • Staff and price policy 1

Customers don't like

  • Being lied to6
  • Customer service5
  • Being induced to error3
  • Representation of charges3
  • Customer service added charges3

Products by Alamo

No items

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Avis

Rentals
  • 3 ISSUES RESOLVED
  • 428 TOTAL REVIEWS
  • $87.2K CLAIMED LOSSES
  • $482 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Location
  • Car 5
  • Never use avis again 4
  • Price 4
  • Location 3
  • One way rental free 2

Customers don't like

  • Poor customer service15
  • Customer service13
  • Underhand costs applied9
  • Dealing with customer service8
  • Overcharged6

Products by Avis

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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