AirTran Airways vs Frontier Airlines

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AirTran Airways

Transport
  • 0 ISSUES RESOLVED
  • 108 TOTAL REVIEWS
  • $33.1K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS

Not enough votes to show an average rating

Customer service
  • Great ticket price 1

Customers don't like

  • Misplaced or lost luggage1

Products by AirTran Airways

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  • 3 ISSUES RESOLVED
  • 520 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $664 AVERAGE LOSS
1.5
Customer service
  • Low fares 5
  • Flight attendant 5
  • Airport location 4
  • It till new owner came 4
  • Getting off the plane 3

Customers don't like

  • Unacceptable customer service48
  • Baggage fees11
  • Paying to change flights9
  • Useless employees9
  • Charges7

Products by Frontier Airlines

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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